Receptionist

Central Medical Stores Trust (CMST)

INTRODUCTION

The Central Medical Stores Trust (CMST) is responsible for Procurement, Warehousing, Sales and Distribution of adequate, affordable and approved and quality medicines and medical supplies to all public health facilities in Malawi.

CMST is seeking to recruit transformative and visionary persons to support it to effectively fulfill its mandate across its establishments in Mzuzu, Lilongwe and Blantyre as follows:

RECEPTIONIST

Job Title: Receptionist
Job Grade: MS7
Location: Lilongwe
Responsible to : Assistant Administration Officer
No. of Positions : One (1)

Purpose of the Job

To ensure effective and efficient Front Office operations and projection of favourable corporate image.

Duties and Responsibilities

  • Receiving and directing visitors, phone calls and correspondence.
  • Reporting any security cases around the front office premises.
  • Checking visitors in and out.
  • Attending to visitors’ inquiries and complaints.
  • Reporting issues with phone lines.
  • Reporting any suspected abuses of phone lines.
  • Fostering favourable ambience of the front office

Job and Person Specifications

Qualifications

Diploma in Front Office Management, Business Administration, Customer Service or related field.

Experience

Three (3) years’ progressive experience in a similar position.

Skills and Personal Attributes

  • Excellent communication skills.
  • High levels of integrity, professionalism and discretion.
  • Excellent organisational and time-management skills.
  • Ability to handle difficult situations.
  • Ability to manage multiple and competing priorities effectively.
  • Strong interpersonal skills.

SUBMISSION OF APPLICATION

Interested and qualifying individuals should submit applications and detailed Curriculum Vitae (CV). with at least three names of traceable referees. and copies of certificates. Applications in sealed envelopes, clearly marking ‘Name of the position being applied for’ should be sent to:

The Chief Executive Officer
Central Medical Stores Trust
Private Bag 55
Mzimba Drive
Lilongwe
Or to: vacancies@cmst.mw

Closing time and date for applications is Friday 4th September 2026

CMST is an equal opportunity employer and ladies are encouraged to apply. Only shortlisted applicants will be acknowledged.

Vacancies also accessible on CMST Website: www.cmst.mw and Facebook Page: Central Medical Stores Trust Malawi