General Manager

GENERAL MANAGER

The company

The Umodzi Holdings Limited (UHL) was incorporated under Companies Act on 18th May 2012. UHL is 100% owned by the Government of the Republic of Malawi. The Company is currently managed as a highly prestigious domestic brand under the name ‘Umodzi Park and Resorts’ (UPR) and has the following properties which form part of its business establishment:

• The 37 – hectare Umodzi Park on Plot No. 31/7 in Lilongwe, City Centre, which comprises the magnificent Bingu International Convention Centre (BIC), Banqueting Hall, a 5-star hotel comprising 130 rooms and presidential suites;
• The Presidential Village on Plot No. 34/4 in Lilongwe, City Centre, comprising 14 world class presidential villas which offer unique accommodation and office rental facilities.
• Beachside plot at Malembo in Mangochi.

UHL commenced operations in May 2015. Strategic governance of the company is overseen by a non-executive Board of Directors composed mostly of professionals from both the public and private sectors in Malawi. The Government appoints the board of directors and has investor and sovereign oversight of the company to ensure that it contributes to the national development goals through the travel and tourism sector.

Overall position description

A unique opportunity has arisen for a visionary, experienced, energetic and committed individual to assume the leadership position of General Manager (GM) of Umodzi Park Resorts on three – year fixed term performance based employment contract based at its corporate office in Lilongwe, Malawi.

The GM is responsible for all aspects of operations at the hotel and will thus be the lead ambassador for the brand. The GM will provide leadership and strategic planning to departments in support of the service culture, maximized operations and guest satisfaction. The GM will report to the CEO.

Primary responsibilities

The GM will take the primary responsibility of being in charge of operations for the hotel ensuring that full compliance to operating controls, SOP’s, policies, procedures are complied to and that the hotels attains profitability as per the boards approved budgets.

The GM will manage the following departments:

• Front Office Division
• Front Desk
• Reservations
• House keeping
• Guest Services
• Food and Beverage department
• Food and beverage service
• Food and beverage production
• Conference and Banqueting

Position requirements

The ideal candidate should be a seasoned and highly intelligent hotel professional with outstanding, people management skills and extensive hands-on experience. Available to work when needed, including weekends, holidays, and nights.

Eligible candidates for this position must have the following attributes:

• Must possess a Minimum of first Degree in hospitality and possession of post graduate will be an added bonus.
• At least seven years’ relevant experience in a senior management capacity in a travel, tourism, hospitality, hotel management, business and marketing in an African environment, with in-depth knowledge of hotel management is another requirement;
• Demonstrable strategic leadership capacity to grow brands through product and service development;
• Demonstrable track record in business growth and profitability;
• A sound understanding of the socio-economic development landscape of Malawi and/or the Eastern and Southern African sub-region;
• Experience and a successful track record in implementation of business strategy;
• Professional reputation and a record of unquestioned professional integrity;
• Proven ability to provide both strategic and operational leadership to translate company goals and objectives into concrete outcomes;
• Demonstrable communication and negotiation skills, networking abilities with a strong command of the
• English language as a means of communication;
• Strong commitment towards the travel and tourism development goals of Malawi; and,
• Applicants who have successfully managed international hotel chains and/or brands will have an added advantage.

Important leadership qualities

• Strong leadership ability with a strategic mind-set
• Professional business acumen
• Evidence of having led a profitable company/ department
• Outstanding problem solving skills
• Ability to turn-around company fortunes.
• Ability to continuously drive effective results
• Excellent ability to lead and manage
• Effective communication skills at all levels.

Remuneration

The position offers a competitive remuneration package and benefits commensurate with its seniority, level of skills and experience.

How to apply

Interested persons who meet the minimum requirements outlined above may forward applications by to the ddress below, to be received no later than close of business on Friday, 19th June 2026

Applications must be accompanied by:

• A concise letter, outlining how the applicant meets the requirements for this strategic leadership position and providing a written consent to be subjected to whatever recruitment probity checks necessary A detailed curriculum vitae with contact details of three traceable referees of good standing.
• Certified copies of academic and professional qualifications;
• A certified copy of a valid identification document (ID) such as a national ID or passport.

Please note that applications that do not meet all the requirements specified above will not be considered. Only shortlisted applications will be acknowledged.

Applications should be addressed to:

The Comptroller of Statutory Corporation
Department of Statutory Corporations
PO Box 30061
Capital City Lilongwe 3
MALAWI

and copy to;

Email: recruitment@umodzipark.co.mw