DHL International Malawi Ltd
Role Context
To Sort, deliver and pick up shipments for a specific courier route, in the most efficient and cost-productive manner, whilst providing a professional inter-face and image to customers and the general public.
Key Responsibilities
- Ensure adherence to tight deadlines, picks up, handles and delivers time sensitive documents and packages in a safe and punctual manner considering traffic patterns, alternative routes, traffic regulations, and driving conditions in order to meet customer and DHL time requirements.
- Manage the maintenance of allocated vehicle.
- Assist with the implementation of best office practices, including being on time and represent yourself in a smart manner.
- Carry out pre-start check on the motorbike/vehicles and report any abnormalities.
- Proficiency in using navigation devices and mobile applications.
- Ensure compliance with all legal / legislative road usage requirements Responsible to maintain and renew your license as required by law
- Work under general supervision with regular review and guidance from a supervisor.
- Refer complex and unusual problems to supervisor.
- Comply with all company policies and procedures, including those in relation to health, safety, environment and community.
- Physically fit and able to lift packages of various weights.
- Informs Supervisors and Team Leaders on all service-related issues.
- Provides quality feedback to customer service on service incidents when need arises.
- Generate and provide good sales lead to sales team.
- On an ongoing basis, seek out and implement opportunities for continuous improvement within the operation domain.
Minimum Requirements
Knowledge and Skills
- Must have proven track record driving manual vehicles/ delivery vans and motorbike
- 1-3 years of experience in area of responsibility.
- Ability to work independently in a team-oriented environment
- Intermediate service, production, or support role having greater responsibility to perform all (or most) of the standard work within the function.
- Demonstrates basic knowledge of a technical or specialty area.
- Readily learns and applies new information/concepts in area of practice.
- Full MSCE Certificate of Secondary School
- Good communication skills, both oral and written English
- Good Knowledge of Lilongwe City Roads and defensive driving certificate will be an added advantage
Behavioral competenciesÂ
Honesty
Integrity
Accountable
To apply for this job please visit careers.dhl.com.