Old Mutual
Job Description
The Back Office Administrator will be responsible for ensuring efficient, accurate, and compliant processing of operational activities, supporting excellent customer service, maintaining adherence to regulatory requirements, and collaborating effectively with stakeholders to achieve business objectives.
- Processing new client forms in the system.
- Attending walk-in, telephone and online client queries.
- Instruction receipting & first line validation of incoming client instructions and ensuring clients have submitted necessary documentation for transactions.
- Managing pending investments as well as new client follow-ups on issues raised.
- Ensuring distribution of all client communication timeously.
- Following up on walk in clients’ queries and Branch queries as well.
Skills
Accounting, Action Planning, Budget Management, Calendar Coordination, Computer Literacy, Data Analysis, Database Reporting, Data Compilation, Data Interpretations, Executing Plans, Financial Acumen, Management Reporting, Numerical Aptitude, Oral Communications, Report Review
Competencies
Directs Work
Drives Results
Ensures Accountability
Manages Complexity
Optimizes Work Processes
Plans and Aligns
Tech Savvy
Education
Bachelor of Accounting (BAcc): Accounting And Business Administration
Closing Date
07 August 2026 , 23:59
To apply for this job please visit oldmutual.wd3.myworkdayjobs.com.