Human Resources Officer

ORGANIZATIONAL CONTEXT:

The United Nations World Food Programme (WFP) is the world’s largest humanitarian agency, fighting hunger worldwide. The World Food Programme (WFP) Malawi is undergoing a strategic repositioning aimed at strengthening its alignment with national priorities, enhancing inter-agency collaboration, and supporting the Government of Malawi in achieving Sustainable Development Goals (SDGs) by 2030, with a particular emphasis on reaching Zero Hunger (SDG 2), and aligning with Government strategies, particularly its Vision 2063.

JOB PURPOSE:
To advance this agenda, WFP Malawi seeks to recruit a Human Resources Officer to deliver professional, client-focused HR services, partnering with managers to implement HR solutions in line with WFP corporate priorities.

THE ROLE:
Under the overall supervision and guidance of the Head of Human Resources, and in collaboration with the country office leadership and the HR team, the national Human Resources Officer will:

KEY ACCOUNTABILITIES (not all-inclusive, within delegated authority):

• Lead HR operations pillar that includes benefits & entitlements, contracting, social security in the country office with accuracy and timeliness.
• Support the workforce planning and organization design processes and actively contribute to workforce reviews and successions planning processes.
• Oversee talent acquisition and deployment for national and international staff, building a diverse talent pipeline while ensuring compliance with policies.
• Manage staff separation processes following including calculation and processing of benefits, social security and pension related queries, and employee support measures, ensuring fairness and transparency.
• Conduct HR data analysis to support evidence-based decision making and process improvements.
• Contribute to continuous improvement of the HR Processes (HRIS, Workday) and oversee regular update and data cleaning to optimize operational efficiencies.
• Collate and analyze data for the preparation of accurate and timely reporting, supporting a WFP wide view of HR activities that enables informed decision-making and consistent information for stakeholders.
• Provide responsive HR support to managers and staff, ensuring policies, procedures, and systems are correctly applied.
• Guide and supervise junior HR colleagues, fostering capacity development and team effectiveness.

DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE:

• Has responded to standard, ad-hoc HR enquiries;
• Has provided coaching or training to new staff members within area of expertise;
• Has gained experience providing administrative and systems support across multiple activities in employment life cycle including: recruitment, interviews, training support, performance management, relocation support and policy implementation within a country office environment.

STANDARD MINIMUM QUALIFICATIONS AND EXPERIENCE:

Education: Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field, or First University degree with additional years of related work experience or trainings/courses.

Experience: At least three (3) or more years of post-graduate professional experience in Human Resources with an interest in international humanitarian development.

Knowledge & Skills:

• Knowledge of HR best practices, techniques and processes with some understanding of the basic theoretical background.
• Ability to support more junior and/or less experienced members of the team.
• Basic analytical ability to compile, maintain and analyse data, prepare reports and draw initial conclusions in support of work carried out by another officer; skills in developing sources for data collection.
• Good communication skills required to give and receive information and work with a variety of individuals.
• Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.

Language: Fluency (level C) in English language and the duty station’s language, if different.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION 

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER 

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.
• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.
• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application – unsolicited applications or documents sent to this inbox will not receive a reply.
• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.
• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

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