Credit Administrator

Job Description

Perform professional accounting work, including compilation, consolidation, and analysis of financial data. The role requires an understanding of accounting fundamentals and principles, as well as experience in bookkeeping. Responsibilities may include any or all of the following: ledgers and preparation of journal entries, fixed asset or inventory accounting, preparation of trial balance or financial statements, cost accounting, bank account reconciliation.

Responsibilities

Financial Management and Control

Track progress against budgets within established finance systems, and report variances to more senior colleagues.

Data Collection and Analysis

Produce accurate reports for others by collecting data from a variety of standard sources and inputting it into standard formats.

Data Management

Help others get the most out of data management systems by providing support and advice.

Insights and Reporting

Extract and combine data to generate standard reports.

Document Preparation

Prepare moderately complex documents using a variety of applications for technology devices, such as standard office software. Also responsible for gathering and summarizing data for reports.

Information and Business Advice

Resolve complex queries from internal or external customers or suppliers by providing information on policies and/or procedures, referring the most complex issues to others.

Financial Policies, Guidelines, and Protocols

Assist with the development and delivery of financial policies, guidelines, and protocols to ensure the company complies with regulations and good financial practice.

Operational Compliance

Develop knowledge and understanding of the organization’s policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtain authorization from a supervisor or manager for any exceptions from mandatory procedure.

Personal Capability Building

Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develop and maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

The job will include the following duties:

Staff Loan Administration

• Process and underwrite staff loan applications in accordance with approved lending policies and procedures.
• Prepare and issue staff loan disbursement schedules for payment.
• Create and maintain accurate staff loan records within the core banking system.

Loan Portfolio Management

• Monitor staff loan repayments and ensure timely collections.
• Follow up on overdue repayments and support recovery initiatives.
• Proactively manage and recover legacy Non-Performing Loans (NPLs).
• Process insurance claims in the event of a borrower’s death in accordance with policy requirements.
• Maintain accurate repayment schedules and loan balances.

Financial Reporting and Reconciliations

• Prepare accurate weekly/monthly staff loan reports for management.
• Perform monthly reconciliations of the staff loan book.
• Prepare accurate weekly/monthly staff loan reports for management.

Customer Service and Stakeholder Support

• Serve as the primary point of contact for all staff loan inquiries, complaints, and requests for information.
• Provide professional guidance to employees on staff loan products, policies, and procedures.
• Work closely with Finance, Human Resources, Risk, Internal Audit, and other stakeholders to ensure effective administration of the staff loan portfolio.

Compliance

• Ensure full compliance with internal lending policies, financial regulations, and audit requirements.
• Provide accurate documentation and information during internal and external audits.
• Perform any other staff loan-related duties and ad hoc assignments as directed by management.

Skills

Budget Management, Computer Literacy, Database Reporting, Data Classification, Data Compilation, Data Controls, Data Encoding, Data Modeling, Document Management, Financial Auditing, Management Reporting, Numerical Aptitude, Oral Communications, Report Review

Competencies
Business Insight
Collaborates
Communicates Effectively
Decision Quality
Ensures Accountability
Financial Acumen
Manages Complexity
Optimizes Work Processes

Education
Bachelor of Accounting (BAcc): Business Administration

Closing Date
26 July 2026 , 23:59

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