ICT Officer

  • Full Time
  • Lilongwe
  • Applications have closed

Farm Radio Trust (FRT)


Farm Radio Trust (FRT) is an indigenous Non-Governmental Organization (NGO), whose main goal is promotion of information for sustainable livelihoods of farmers through innovative agriculture extension and advisory service delivery using radio enhanced by ICTs.

Position:                ICT Officer

Location:               FRT Head Office

Responsible to:     Director of Finance and Administration/Director of Programmes

Purpose of Position:

Implementation of the ICT Strategy and Policy through management of Information and Communication Technology Infrastructure, development of innovative ICT solutions that enhances ICT for Development (ICT4D).


A.       System Administration

  1. Ensure that a robust and secure local Area Network is operational.
  2. Recommending and implementing ICT4D innovations.
  3. Providing solutions to business applications and hardware, including but not limited to:
    • Client Call Centre
    • Mobile Platforms
    • Enterprise Management System (SAGE)
    • Web based platforms and social media
    • Network hardware (Servers, switches, routers, UPS, e.t.c.)
    • Databases
  1. Monitoring connectivity to all users and clients to minimize down.
  2. Implementation and administration of system security in accordance with the organization’s ICT and Security Policies.
  3. Implement systematic back-up system for all business information to ensure that a sound business disaster recovery plan is operational at all times.
  4. Make recommendations for Systems upgrades both hardware and software.
  5. Track and keep custody of all ICT assets.

B.       End-user Support

  1. Respond to end user queries to ensure reliable support is provided to all users.
  2. Orient users in various ICT areas including software use, internet and social media and various computer hardware.

C.       Management Support and Function

  1. Responsible for the operationalization of the ICT Policy.
  2. Ensure the use of ICTs as a tool to gain competitive advantage through innovations and cost benefits.
  3. Advise senior management team on ICT matters
  4. Participate in the ICT function team
  5. Support project holders in all ICT matters from project design to implementation and reporting.
  6. Actively keep abreast with developments in the ICT space to ensure FRT has an edge in technology.
  7. Provide periodic and ad hoc reports on the performance of ICTs as required.

D        Requirements

  • A Degree in Information Technology.
  • Highly innovative and self-motivated.
  • Five years working experience in ICT4D.
  • Working experience in Microsoft Office Suite, SAGE Evolution, Web-based Applications and Cisco (routers and fire-walling), and mobile based.

E. Application and benefits

Benefits/rewards of job:

Competitive salary and related benefits are competitive.

How to apply

Send your CV with three traceable referees, and motivation letter highlighting relevant achievements to info@farmradiomw.org quoting “ ICT Officer” in your subject line.

Closing day for receiving applications

Friday, 15 March 2019