Institutional Strengthening Index (ISI) Facilitator

Water For People

Job Title: Institutional Strengthening Index (ISI) Facilitator
Location: Chikwawa and Chiradzulu District
Contract Period: 6 months (Subject to renewal)

Summary:

Water For People is an international non-governmental organization (NGO) that works with people and partners to develop innovative and long-lasting solutions to the water, sanitation, and hygiene problems globally. The organization strives to continually improve, experiment with promising new ideas, and leverage resources to multiply its impact. To learn more, visit www.waterforpeople.org.

Water For People in partnership with Chiradzulu and Chikwawa Districts Councils is implementing a two-year project titled Empowered WASH Systems at District-level in Africa Phase li (EMPOWERWASH-Africa Il) with financial support from Hilton Foundation through Africa Water and Sanitation Association (AfWASA). The project aims at strengthening the capacity of the focus district councils through the utilization of an Institutional Strengthening Index tool to improve water and sanitation service delivery.

Job Purpose:

The officer will support the facilitation, implementation, and documentation of the WASH Institutional Strengthening Index (ISI) tool at the district level. The role involves working closely with district WASH Coordination Teams (DCT) collecting and analyzing data, facilitating stakeholder engagement processes, and supporting reporting for WASH governance strengthening.

Essential Job Functions and Duties:

  • Assist in planning and organizing ISI workshops and stakeholder meetings at the district level.
  • Facilitate sessions with district officials and WASH stakeholders during ISI tool implementation.
  • Support data collection, entry, and initial analysis of institutional capacity across ISI domains (e.g., leadership, coordination, finance, monitoring, etc.).
  • Document processes, meeting minutes, and field observations.
  • Prepare draft reports, summaries, and presentations on ISI findings and recommendations.
  • Support district teams in understanding ISI indicators and self-assessment
  • Liaise with national and local government structures and WASH partners to ensure smooth coordination.
  • Support the Districts in the development of an Institutional Strengthening Plan (ISP) following the ISI assessment scoring.
  • Assist in logistical preparations for training, travel, and field visits.
  • Perform any other related duties assigned by the supervisor.

Qualification and experience

  • Bachelor’s Degree in Public Health, Environmental Health, Development Studies, Social Sciences, Water Resources Management, or related field (Final year students or recent graduates encouraged to apply).
  • Familiarity with WASH governance and institutional frameworks is an advantage.
  • Experience in community engagement, facilitation, or participatory tools is preferred
  • Basic research, data analysis, and reporting skills.
  • Strong communication and interpersonal skills.
  • Fluency in English and local languages) spoken in the district.
  • Ability to work independently, in rural environments, and with diverse teams.

Knowledge, Skills, Ability

  • Good analytical skills of business performance of both formal and informal sector
  • Demonstrated success in project implementation.
  • Must be flexible, able to work under tight deadlines and have excellent follow-through skills. Be a self-starter and work with limited supervision.
  • Excellent verbal/written communications and presentation skills and good analytical skills
  • Experience and Knowledge of Development work related issues in Malawi.
  • Competent in use of MS Word, Excel, and a statistical analysis program (preference for SPSS or Access)

For detailed Job description for all positions advertised visit our website https://www.waterforpeople.org/careers/

Please send your application letter and CV including copies of relevant certificates through email to The Human Resource Officer at malawi@waterforpeople.org.

The email heading should bear the title of the position being applied for

Closing date of application is August 21, 2025

Note: Due to the many applications that we normally receive, shortlisting and interviews will be done on a rolling basis without waiting for the closing date. Only short-listed candidates will be contacted.