Director of Corporate Services

VACANCY
DIRECTOR OF CORPORATE SERVICES

A unique opportunity has arisen for a visionary. experienced, energetic and committed individual to assume the leadership position of Director of Corporate Services for the Umodzi Holdings Limited on three – year fixed term performance based employment contract. The position is located at its corporate office in Lilongwe, Malawi. Reporting to the Chief Executive Officer, the Director of Corporate Services plays a central role in ensuring operational efficiency and service excellence across designated support functions of the hospitality establishment. The role covers Human Resources Management, Administration, Procurement and Security.

The company

The Umodzi Holdings Limited (UHL) was incorporated under Companies Act on 18th May 2012. UHL is 100% owned by the Government of the Republic of Malawi.

The Company is currently managed as a highly prestigious domestic brand under the name ‘Umodzi Park and Resorts’ (UPR) and has the following properties which form part of its business establishment:

• The 37 – hectare Umodzi Park on Plot No. 31/7 in Lilongwe, City Centre, which comprises the magnificent Bingu International Convention Centre (BICC), Banqueting Hall, a 5-star hotel comprising 130 rooms and presidential suites;
• The Presidential Village on Plot No. 34/4 in Lilongwe, City Centre, comprising 14 world class presidential villas which offer unique accommodation and office rental facilities.
• Beachside plot at Malembo in Mangochi.

UHL commenced operations in May 2015.

1. Purpose of the Job
To provide strategic leadership, direction, and oversight of the organization’s HR, procurement, security and general administrative functions to ensure effective service delivery, regulatory compliance, operational efficiency, and alignment with the organization’s strategic objectives and brand promise.

2. Core competencies

Strategic planning and execution; Leadership and people management; Policy development and compliance oversight; Crisis and conflict management; Analytical and problem solving skills; Coaching and talent development; Change management; Administrative expertise; Strong interpersonal and communication skills; Attention to detail and organizational excellence and; High ethical standards and discretion

3. Specific duties and responsibilities

A. Human Resources Management

• Develop and execute HR strategies that align with organizational goals and the service culture expected in a 4- or 5-star hospitality environment.
• Lead manpower planning, recruitment, onboarding, and talent development processes.
• Implement and manage performance appraisal systems and incentive programs.
• Drive employee engagement, retention strategies, and succession planning.
• Oversee compliance with labour laws, industrial relations frameworks, and internal HR policies.
• Foster a healthy work culture that values diversity, inclusion, professionalism, and continuous improvement.

B. Administration and Facilities Management

• Oversee legal functions of the Company, in particular, be the main point of contact with the Company Legal Counsel.
• Oversee administrative functions, including front office admin, records management, and office logistics.
• Ensure that company assets-buildings, office equipment, fleet, and communication systems-are well managed, maintained, and insured.
• Supervise general support services such as travel management, utilities, cleaning contracts, and maintenance coordination.
• Implement cost-saving measures and operational efficiencies without compromising service delivery.

C. Procurement and Supply Chain Oversight

• Develop and enforce procurement policies and procedures that ensure transparency, value for money, and compliance.
• Manage sourcing, negotiation, and tendering, contract vendor relationship management.
• Coordinate with heads of department to ensure timely acquisition of quality goods and services, particularly for kitchen, housekeeping, maintenance, and events.
• Regularly monitor supplier performance and conduct periodic procurement audits.

D. Security Management

• Oversee security operations to ensure the safety of staff, guests, property, and sensitive information.
• Develop and implement security policies, protocols, and contingency plans (fire safety, evacuation, access control).
• Supervise internal and outsourced security teams, ensuring proper training and conduct.
• Review and upgrade security infrastructure, including CCTV, lighting, and alarm systems.
• Liaise with relevant authorities on safety compliance, risk management, and emergency preparedness.

4. Expected Outputs & Deliverables

• An HR framework that supports service delivery excellence.
• Fully functional procurement systems with regular reporting and compliance checks.
• Well-maintained premises, fleet, and administrative infrastructure.
• An effective and proactive security and safety environment.
• Quarterly reports to the CEO summarizing KPIS, risks, improvements, and strategic recommendations.

5. Required Qualifications and Experience

The ideal candidate should have the following:

• A Master’s Degree in Business Administration, Human Resources Management, or related field;
• A Bachelor’s degree in Business Administration, Human Resources Management, or related field;
• At least 7 years of work experience at a senior management in similar corporate services roles;
• Proven experience in HR administrative leadership in a hospitality or customer-focused setting;
• Strong working knowledge of procurement regulations, labor laws, and security systems; and
• Membership to relevant professional bodies is an added advantage.

Remuneration

The position offers a competitive remuneration package and benefits commensurate with its seniority, level of skills and experience.

How to apply

Interested persons who meet the minimum requirements outlined above may forward applications to the address below, to be received no later than close of business on 27th June, 2025.

Applications must be accompanied by: A concise letter outlining how the applicant meets the requirements for this strategic leadership position and providing a written consent to be subjected to whatever recruitment probity checks necessary;

A detailed Curriculum Vitae with contact details of three traceable referees of good standing; Copies of academic and professional qualifications; Copy of a valid identification document (ID) such as a national ID or passport.

Please note that applications that do not meet all the requirements specified above will not be considered.

Only shortlisted applications will be acknowledged.

Applications should be addressed to:

The Comptroller of Statutory Corporations
Department of Statutory Corporations
P O Box 30061
Capital City
LILONGWE 3.

and copy to: E – mail: recruitment@umodzipark.co.mw