IT Applications Administrator (Enterprise Services)

  • Full Time
  • Malawi

Telekom Networks Malawi Plc

Applications are invited from suitably qualified candidates to fill the vacant post of:

IT Applications Administrator (Enterprise Services) – Grade C3

Reporting to the Manager – IT Applications and Support, the IT Applications Administrator (Enterprise Services) will be responsible for managing, maintaining and supporting enterprise applications and ensuring integration, security, and performance of enterprise services and related applications.

Main Duties and Responsibilities

  • Maintains and supports enterprise services applications such as ERP, HR, Procurement and Ticketing.
  • Troubleshoots application related errors and resolves system issues per SLAs.
  • Manages applications availability, system configurations, updates, and patches.
  • Supports windows-based services (Active Directory, DNS, Office 365).
  • Ensures compliance with IT security policies and resolves audit and vulnerability issues.
  • Implements and tests Disaster Recovery Plans (DRP).

Educational and Professional Qualifications

  • Bachelor of Science in computer sciences, Information Technology/Systems, or a related field.
  • Minimum of three (3) years of experience in enterprise applications administration.
  • Hands-on experience with Windows Server, Active Directory, DNS, and Office 365, system integrations, troubleshooting, and software updates.
  • Familiarity with IT security principles, access control, and monitoring tools.

Other requirements

  • Strong problem-solving and analytical skills.
  • Excellent communication and teamwork abilities.
  • Ability to manage multiple priorities and work under pressure.
  • Attention to detail and high standards of accuracy.
  • Strong documentation and reporting skills.

Interested applicants are requested to submit their application letters together with an updated curriculum vitae (CV) to:

The Acting Human Resources and Administration Officer
Telekom Networks Malawi Plc
Livingstone Towers
P.O Box 3039
Blantyre
or
Email: vacancy@tnm.co.mw

To be received no later than the close of business on Friday, 9th May 2025.

To apply for this job please visit www.tnm.co.mw.