Call Centre Supervisor

VACANCY ANNOUNCEMENT Applications are invited from suitably qualified candidates to fill the following vacant position below: CALL CENTRE SUPERVISOR Reporting to the Call Centre Operations Manager, the Call Centre Supervisor shall be responsible for leading and managing Call Centre agents, coordinating with Call Centre Operations Manager and other stakeholders to ensure internal and external customers […]

Helpdesk Technical Support Officer

VACANCY ANNOUNCEMENT Applications are invited from suitably qualified candidates to fill the following vacant position below: HELPDESK TECHNICAL SUPPORT OFFICER Reporting to the Call Centre Operations Manager, the Help Desk Technical Officer shall be responsible for providing first-line technical support to users via phone, email and other digital channels. This role ensures timely resolution of […]