Agency Branch Manager

  • Full Time
  • Zomba, Malawi
  • Applications have closed

First Capital Bank

Career-Defining Opportunity

Agency Branch Manager

Are you a banking professional ready to lead from the front and transform an agency branch into a thriving hub of growth and customer excellence? First Capital Bank is seeking an ambitious leader to manage its agency branch in Zomba— a strategic role that demands vision, resilience, and the ability to deliver results in a highly dynamic market.

This is not a routine role. It is a unique opportunity to prove your ability to grow a business from the ground up, inspire a small but high-performing team, and establish yourself as a future senior leader within the bank.

Why This Role Demands Your Attention:

  • Lead a fast-growing business channel at the heart of financial inclusion.
  • Be recognised for your ability to expand reach, grow customer bases, and drive profitability.
  • Gain direct visibility with executive leadership, accelerating your career path to senior management.
  • Enjoy competitive compensation, performance-linked incentives, and a culture that celebrates initiative.

Your Impact Will Include:

  • Driving growth by expanding the agency’s footprint and deepening customer relationships.
  • Managing a lean, high-energy team with a focus on accountability and service delivery.
  • Maintaining strict operational discipline and compliance standards.
  • Championing innovation in how the branch serves the community and connects with customers.

You Bring:

  • Strong leadership experience in retail/agency banking.
  • A track record in business growth, operations, and customer service excellence.
  • Entrepreneurial mindset with the resilience to thrive in competitive environments.
  • The drive and leadership potential to step into senior management roles in the future.

If you’re ready for a role that will stretch your talent, test your leadership, and fast-track your career into senior management, then this is your chance.

How to Apply:

If you meet the above minimum requirements and are interested, please send your applications marked “Agency Branch Manager Application – Zomba” together with an up-dated CV to Human Resources Department at Head Office or e-mail to: firstcapitalbank.vacancies@firstcapitalbank.co.mw not later than 3rd September, 2025.