Head – Internal Audit

Why Airtel Malawi Plc?

At Airtel Malawi Plc, we act with passion, energy, and a can-do attitude. Innovation with an entrepreneurial spirit drive us. If you like “ordinary”, then we are not for you.
We champion diversity. We anticipate, adapt, and deliver solutions that enrich the lives of communities we serve. we roll up our sleeves to win with our customers.
By choosing Airtel, you choose to be part of a winning team. All this in addition to a brilliant opportunity to build a career in your field of expertise, across our different operating companies in Africa.

Airtel Malawi Plc is proud to be an equal opportunity employer and remain fully committed to diversity and inclusion in the workplace.

JOB PURPOSE 

The role is responsible for performing reviews and investigations to reinforce compliance to processes, procedure and controls within Airtel Money. In addition, the role ensures that processes and procedures are in place for fraud prevention and for instituting risk assessment and control awareness programmes across all functions.

1. Improved Internal Control

Environment to provide independent assurance on Airtel’s control and risk management processes

• Take ownership of the OpCo Internal Audit Plan and effectively coordinate with external partners to ensure it is delivered.
• Follow up and engage with the Airtel Money team where there is delay in provision of audit data.
• Carry out regular audits to ensure compliance with Airtel Money regulations, policies and procedures,
• Review control mitigation plans from the audit reviews of Functions and ensure adequate and prioritized management attention on remediating known issues and preventing recurrences.
• Ensure that issues arising from audit and other compliance reviews are well understood by all levels of management and staff and that learning on fraud and control issues are shared amongst relevant.
• Maintain records of compliance activities, including any complaints or investigations.
• Provide reports to the senior executive team, highlighting any areas of potential risk to the company.

2. Issue Management, Key Controls and Continuous Controls Monitoring (CCM)

Issue Management

• Follow-up on the open audit issues in the OpCo, engage with the OpCo management on overdue issues, escalate where necessary
• Carry out validation of issues reported as completed by the Management, provide a report on validation of issues

Key Controls & Continuous Controls Monitoring

• Work closely with the Group and audit partners on Key controls and CCM on: –
  • timeliness of reporting and submission of evidence
  • accuracy of self-assessment
  • validation of the evidence provided as proof of compliance

3. Fraud Investigation and Reporting

• Work with the Airtel Money teams on the Fraud Risk Management process
• Update the fraud risk register with the risks identified, documentation of the controls in place and the action plans.
• Plan and undertake investigations into Airtel Money allegations of fraud.
• Reduce fraud related losses by efficiently and effectively investigating, preventing, detecting, analysing, reporting and recovering losses.
• Assist in the identification of control weaknesses and implementing solutions and controls for future improvements.
• Assist in the development and delivery and to participate in education, training and awareness activities as part of the fraud prevention program.
• Initiate and maintain liaison with police and other law enforcement agencies, other external agencies, legal departments and prosecuting Counsel where required.

4. Timely and accurate Board Audit Committee Engagement

• Maintain a calendar for the Airtel Money board audit committee meetings.
• Consolidate information for reporting to the board on a quarterly basis.
• Co-ordinate receipt and dispatch of all necessary documentation and communication.
• Ensure all levels of review prior to dispatch of board papers.

4.  DIMENSIONS

• Manages and coordinates relationships and work of all consultants and Internal Audit teams in order to ensure they successfully complete the audits in a timely manner and within budget.

Educational Qualifications & Functional / Technical Skills

• Undergraduate degree in accounting/business/IT
• An IT related degree is preferred for this role.
• Professional qualification: ACA / ACCA / CPA / CISA (Desirable)

Relevant Experience

• Minimum 8 years’ experience in Audit, Risk, Control and Compliance related roles.
• Experience in Telecoms/Service Industry added advantage.
• IT Competency is a strong advantage

Relevant Experience

• Strong analytical and problem-solving skills
• Excellent interpersonal skills; stakeholder management and collaboration, ability to engage at EC level
• Excellent and effective communication skills, both written and oral
• Team Player
• Able to handle and prioritize multiple projects simultaneously.
• High personal standards and results oriented

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