General Alliance Insurance Limited
WE ARE HIRING
General Alliance Insurance Limited is seeking a highly motivated and experienced professionals to join our team! As a leading insurance provider, we offer a dynamic and supportive work environment, opportunities for growth and development, and a chance to work with a diverse range of clients. If you have the passion and a proven track record of success, we invite you to apply for the following exciting opportunity.
CLAIMS ASSISTANT – HEAD OFFICE, BLANTYRE
The Claims Assistant plays an integral role in the motor claims section by providing administrative support in managing, processing, and resolving motor vehicle claims. This includes ensuring timely registration of claims, liaising with customers, assessing documentation, and assisting in claims settlements in line with compliance and regulatory requirements. The role requires attention to detail, efficient communication, and a strong understanding of motor insurance policies and the Insurance Act.
Required Qualifications:
- A diploma or degree in Insurance, Business Administration, or a related field.
- Knowledge of motor insurance policies, claims processes, and the Insurance Act is a plus.
- At least 1-2 years of experience in claims processing or a customer service role within the insurance industry, preferably with a focus on motor claims.
- Familiarity with claims management systems and general office software (Microsoft Office Suite, claims software).
- Strong attention to detail with the ability to maintain accurate records and handle sensitive information.
- Proficiency in Microsoft Office Suite and claims management systems.
- Strong written and verbal communication skills.
- Ability to manage customer expectations, handle complaints, and provide clear instructions and information.
- Ability to analyze claims, assess documentation, and escalate complex issues as needed.
- Demonstrated ability to manage multiple tasks efficiently and prioritize effectively in a fast-paced environment.
Interested applicants are requested to submit their applications, CV, educational qualifications, names and contact telephone numbers of at least three traceable referees preferably one of whom you have reported to recently, to:
info@generalalliancemw.com and copy frontdesk@generalalliancemw.com
Closing date for receiving applications is Friday, August 1, 2025. Only shortlisted candidates will be contacted.