Business Transformation Manager

ESCOM Ltd

About Us

At ESCOM, we supply electricity to the Nation for sustainable development. Our vision is to become a leading provider of reliable, inclusive and affordable electricity and related services in the region. ESCOM is undergoing tremendous transformation in its quest to provide a new experience to its existing and potential customers, so join us as a Business ansformation Manager and lead the charge for our transformation efforts.

The Business Transformation Manager role is a senior managerial position, located at the Head Office in Blantyre. The position reports to the Chief Operations Officer (COO).

Purpose of the Job

To drive and oversee the strategic transformation initiatives aimed at enhancing ESCOM’s operational efficiency, network reliability, and overall performance. This role involves identifying areas for improvement, developing and implementing change management strategies, and ensuring alignment with ESCOM’s mission to supply electricity to the Nation for sustainable development.

What will you do

  • Strategy development and implementation: Drive development and implementation of strategic initiatives in line with strategic plan (ISP 27).
  • Tariff and Revenue Strategy: Lead the development of tariff submissions to the Regulator (MERA).
  • Monitoring: Be responsible for monitoring the implementation of Corporate
    Strategic Plan and Licensee business plans.
  • Change Management: By working across the organization, develop strategies to manage change to ensure effective adoption and sustainability of change initiatives.
  • Continuous Process Improvement: Drive process improvement efforts to improve operational efficiency and effectiveness,
  • Innovation and Digitalization: Lead the development and adoption of innovation and digitalization strategies across the organization.
  • Contract Management: By working with Procurement Directorates and Licensees, develop strategies for effective contract management

About you

Please talk to us if you have the following competencies and attributes

  • Proven experience in strategy development, implementation and monitoring.
  • Knowledge of how ESCOM’s revenues are regulated
  • Experience in driving process re-engineering using innovative approaches.
  • Demonstrable knowledge in using change management tools to effectively manage change.
  • A collaborative mind set, with the ability to foster teamwork.
  • Ability to achieve goals by leveraging stakeholder influence.

Minimum Qualifications and Experience

  • The ideal candidate must possess a Bachelor’s Degree and a Master’s Degree in any of the following fields: Electrical Engineering, Economics or a Business Management related course.
  • Applicants must have at least 7 years of work experience in a similar role, with a minimum of 3 years in a managerial position.
  • Candidates should be registered with a relevant professional body.

APPLICATION METHOD: Hard Copies in an envelope clearly indicating the position applied for.

ATTACHMENTS

  • Certificates.
  • Application Letter, Curriculum Vitae with 3 traceable referees and Certified Copies of

CLOSING DATE: Friday, 25th July 2025.

ADDRESSED TO

Director of Human Resources and Administration,
ESCOM House,
P.O. Box 2047,
Blantyre.

Only candidates possessing accredited Qualifications will be considered for shortlisting.

In cases where one’s qualification accreditation is questionable, the burden of proof rests with the candidate to provide evidence to the contrary.

Only Shortlisted candidates will be acknowledged and invited for interviews through email.

ESCOM Ltd is an equal opportunity employer and women are encouraged to apply.