Global Health Informatics Institute (GHII)
JOB OPPORTUNITIES
The Global Health Informatics Institute (GHII) is a non-profit organization working at the intersection of science, engineering, and global health to address problems of global health importance through the development of local solutions and capacity (https://www.ghii.org). GHII is committed to fostering a strong internal support structure to maintain efficient and impactful operations across its various projects.
We are looking for suitably qualified, passionate, hardworking, and enthusiastic individuals to fill the position;
Job Title : Community Engagement Facilitator – Neotree Project
Location : Kasungu, Malawi, with travel to rural areas
Reporting to : Community Engagement Coordinator
Type of Role : Full-time (minimum of 7 months)
To start : 1st September, 2025
Background
Neotree is a digital health innovation designed to improve newborn outcomes by equipping healthcare workers with real-time clinical decision support and data collection tools. In Malawi, Neotree is being rolled out in partnership with the Ministry of Health, with a long-term vision of integration into the Malawi Health Information System (MaHIS).
In 2024, the project began a programme of community engagement work with mothers, caregivers and families linked to Neotree intervention sites. The aim is to establish mother/parent groups at primary, secondary and tertiary health facilities within the Neotree Newborn Network.
The role
To promote and enhance community engagement activities for Kasungu district, the project would like to hire a result-oriented Community Engagement Facilitator who will work with the project team in line with the Neotree project’s community engagement strategy. This role will involve the day-to-day facilitation of community engagement activities, fostering effective communication and collaboration among community members, healthcare professionals, and other stakeholders. The Facilitator will play a vital role in ensuring that community voices are heard and integrated into the project’s activities. We are looking for a creative candidate who demonstrates the ability to think outside the box and brings innovative approaches to community engagement.
Key Responsibilities
- Patient and Public Involvement (PPI) Groups and Family-Centred Care Pathway Support:
- Assist the Coordinator in the planning, organisation, and execution of monthly PPI group meetings at facilities in the Neotree Newborn Network in Kasungu.
- Support the Coordinator in building strong relationships with PPI group members, addressing their needs, and ensuring their ongoing engagement.
- Support the implementation and piloting of family-centred care pathways, under the guidance of the Coordinator.
- Rural Dialogue Support:
- Collaborate with the Coordinator in the planning and implementation of rural dialogues.
- Assisting in the identification of key community stakeholders and participants, employing creative strategies to reach marginalised groups.
- Mobilising community members to participate in dialogue sessions.
- Facilitating dialogue sessions, employing participatory techniques to elicit and document community health needs and priorities, particularly those of parents and caregivers.
- Parent Ambassador Support:
- Assist in the identification, recruitment, and training of Parent Ambassadors.
- Provide ongoing support and mentorship to Parent Ambassadors in their role of providing peer support to mothers and families.
- Monitor and document the activities and impact of the Parent Ambassador program.
- IEC Materials Development Support:
- Collaborate with designers, healthcare professionals, and families in the development of Information, Education, and Communication (IEC) materials to support parents and caregivers in delivering family-centred care.
- Ensure that IEC materials are culturally appropriate, accessible, and effectively disseminated within the target communities.
5. Co-production Workshop, Administrative & Events Support
- Provide logistical, administrative, and facilitation support for co-production workshops, which bring together healthcare professionals and parents/carers to design and develop family-centred clinical care pathways.
- Assist in the organisation and coordination of dissemination events.
- Developing and disseminating key messaging.
- Development of online content and campaigns.
- Documenting meeting proceedings
- Maintaining accurate records
6. Stakeholders and relationship management
- Maintain strong relationships with key stakeholders, including hospital staff, project partners, and community members.
Qualifications and Experience
Required:
- Bachelor’s degree in a relevant discipline. Ideal degrees include: Public Health, Community Development, Social Sciences, Health Communication, Arts and humanities or a related field focusing on community engagement.
- Minimum of 2 years of experience working in community engagement or related field settings, or with healthcare professionals. Demonstrated experience in community mobilisation, engagement, and facilitation.
- Experience using participatory engagement techniques.
- Strong communication (verbal and written) and interpersonal skills, with the ability to build rapport with diverse stakeholders.
- Fluent in Chichewa and English.
- Ability to collect, organise, analyse, and summarise information and data.
Desirable:
- Familiarity with the development and dissemination of IEC materials.
- Experience working in a healthcare setting.
- Experience implementing family-centred care work.
- Familiarity with the development and dissemination of IEC materials.
Key Competencies
- Analytical and critical thinking skills.
- High attention to detail and commitment to accuracy.
- Ability to communicate technical information to non-technical audiences.
- Strong problem-solving and teamwork skills.
- Ability to manage multiple tasks and work under pressure.
Personal Attributes
- Creative thinker who can design engaging and inclusive activities.
- Excellent organisational and time management skills, with the ability to prioritise tasks and meet deadlines.
- Ability to work both independently and collaboratively as part of a multidisciplinary team.
- Strong problem-solving and creative thinking skills, with a proactive approach to addressing challenges.
- Self-motivated, with a demonstrated ability to take initiative and work with limited supervision.
- Understanding of the health landscape, cultural sensitivity and the ability to communicate respectfully and effectively with diverse groups of people, including patients, community members, academics, and clinicians.
- High level of integrity, with a proven ability to maintain confidentiality and handle sensitive information appropriately.
- Flexibility and adaptability to changing priorities and work demands in a dynamic project environment.
- Commitment to the principles of community engagement and a passion for improving newborn health outcomes.
Qualified and interested candidates are requested to submit their applications including an updated CV and scanned copies of relevant degree certificates through our website at: www.ghii.org/opportunities/career-opportunities
The deadline for receiving applications is Sunday, 27th July 2025.
GHII is an equal opportunity employer and welcomes applications from individuals regardless of sex, disability, race, ethnicity, religion, age, or any other protected characteristic. We embrace diversity and believe that inclusivity in the workplace is essential to our success and we are committed to creating a work environment where all employees are valued and respected.
We value diversity and encourage candidates of all backgrounds, sex, and abilities to apply. If you meet most of the requirements but not all, we still want to hear from you.