Simama Hotel
ABOUT SIMAMA HOTEL
Simama Hotel is a premier destination for luxury, comfort, and excellence in hospitality. Known for our commitment to superior guest service and operational excellence, we aim to deliver a memorable experience to every visitor. We are now seeking a dynamic and experienced General Manager to lead our team and drive continued success.
POSITION SUMMARY
The General Manager will be responsible for overseeing all aspects of Simama Hotel’s operations, providing strategic leadership, and ensuring the highest levels of guest satisfaction and profitability.
As the face of the hotel and an ambassador of the Simama brand, the successful candidate will manage the daily operations, lead the hotel’s executive team, and maintain strong relationships with stakeholders, including owners and clients.
KEY RESPONSIBILITIES
- Oversee day-to-day hotel operations, ensuring alignment with company policies and standards.
- Provide leadership and direction to all departments through effective team management and regular HOD meetings.
- Drive financial performance by managing budgets and forecasts.
- Maintain full compliance with hotel SOPs, safety standards, and legal regulations.
- Develop and implement short- and long-term strategic plans to drive guest satisfaction and operational efficiency.
- Handle guest complaints and ensure effective service recovery procedures.
- Support sales and marketing initiatives to drive revenue and occupancy
- Manage capital projects, procurement, and vendor relationships.
- Ensure a culture of service excellence and professional development among staff.
- Prepare regular reports for hotel ownership and respond effectively to audits.
QUALIFICATIONS & EXPERIENCE
- A university degree in Hotel Management or a related field.
- Minimum 10-15 years of progressive experience in the hospitality industry, with significant luxury and international exposure.
- Proven track record in hotel opening, repositioning, or managing high-end properties.
- Strong financial background including budget management.
- Exceptional leadership, communication, and organizational skills.
- Hands-on experience in guest service, staff development, and strategic planning.
- Excellent computer and hotel systems proficiency.
- Willingness to work flexible hours including weekends, holidays, and evenings.
WHY JOIN SIMAMA HOTEL?
Competitive salary and benefits
Opportunity to lead a top-tier hotel brand Work in a supportive and growth-oriented environment
Be part of a visionary team committed to service excellence and innovation
HOW TO APPLY
Interested candidates are invited to submit their detailed CV, copies of certificates and a cover letter to: aaron@simamatpt.com cc tendai@simamatpt.com by 21st July 2025. Please clearly state “General Manager Application – Simama Hotel” in the subject line.
Simama Hotel is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.