IT Officer

Medical Council of Malawi (MCM)

The Medical Council of Malawi (MCM) is a statutory corporation established under the Medical Practitioners and Dentists Act (Cap 36:01 of the Laws of Malawi). The MCM exists to protect the general public and guide the medical, dental and allied health professions. The MCM has the mandate of registering practitioners and health facilities, regulates training of health care workers, and manages patients’ complaints.

To fulfil its mandate, the MCM would like to fill its vacant strategic positions of Senior Education and Training Officer, Information Technology Officer, and Accounts Assistants.

Therefore, applications are invited from qualified, motivated, innovative, energetic and experienced persons of Malawi origin to fill the positions tenable at the Council’s office in Lilongwe.

The following are the details:

Position: IT Officer (1 Position)
Grade: MC 7
Reporting to: Director of Finance and Administration
Location: Medical Council of Malawi Head Office, Lilongwe

Key Duties and Responsibilities

The IT Officer will be responsible for the following:

  1. Maintain and administer the Council’s ICT infrastructure including hardware, software, and network systems (MS Office, Google Forms, Microsoft Teams, SAGE Evolution ERP etc.).
  2. Provide technical support and troubleshooting services to end-users.
  3. Ensure system and data security, including regular backups and antivirus management.
  4. Technical support for the Council’s website and MCM Information System.
  5. Assist in the implementation of ICT policies, procedures, and strategies. vi. Manage email systems and ensure secure communication systems.
  6. Provide ICT support for meetings, events, and virtual platforms.
  7. Maintain IT inventory and provide periodic reports on system status and upgrades.
  8. Train staff on basic IT tools and security awareness.
  9. Maintain network security to safeguard the organization’s delicate data from being corrupted or hacked
  10. Set up network, troubleshooting and fixing all network problems
  11. Conduct data back-up according to the standard operating procedures and policies.
  12. Perform any other IT-related duties as assigned by the supervisor.

Minimum Qualifications and Experience

  • Bachelor’s degree in computing and information system information and communication technology, Computer Science, Information Systems, or a related field from an accredited institution.
  • At least three (2) years of practical experience in ICT support and systems administration.
  • Those with experience in facilitating the development of a new website and database using Codelgniter PHP Framework and SQL Programming will have added advantage.

Key Competencies and Attributes

  • Strong knowledge of ICT systems, networks, security, and software.
  • Proficiency in website and database management.
  • Ability to work under pressure with minimal supervision.
  • Excellent problem-solving, analytical, and communication skills.
  • High level of integrity and confidentiality.
  • A team player with strong interpersonal skills.

How to Apply

Interested candidates should submit applications through a cover letter, enclosing copies of their academic and professional certificates, detailed Curriculum Vitae (CV) with names and contact details of three (3) traceable referees not later than 18th July 2025 addressed to:

The Registrar and Chief Executive Officer
Medical Council of Malawi
Private Bag 59
Lilongwe, Malawi
Email: medcom@medcommw.org; copy to mmweso@medcommw.org

Only shortlisted candidates will be contacted

The Medical Council of Malawi is an equal opportunity employer.