Parliamentary Service Commission
Applications are invited from suitably qualified candidates to fill the following vacant posts in the Parliamentary Service.
Vacancy Number : PSC 2/10/25
Post: System Support Officer
Grade: NA8
Responsible to: Principal Systems Administrator
Purpose of the Job
To provide help desk assistance on ICT Hardware and software matters.
Duties:
- Assists in designing, developing, and upgrading existing systems;
- Monitors and administers systems and application issues for uninterruptedly;
- Provide first-line support to users for IT-related issues, including hardware, software, and network problems;
- Troubleshoots system errors and escalate complex issues to higher-level support when necessary;
- Provides hardware and software upgrades;
- Ensures data backups are performed regularly and assist in recovery operations when needed;
- Assists with onboarding new employees by providing ICT equipment, setting up user accounts and providing system orientations; and,
- Works closely with other IT staff and departments to implement technical solutions.
Qualification and Experience
Bachelor’s Degree in Computer Science or Engineering or related discipline; and at least two (2) years’ work experience with ICT help desk support and ability to work with different operating systems.
METHOD OF APPLICATION
Interested and qualified applicants should send their application letters and detailed Curriculum Vitae with three traceable referees, copies of certified Educational and Professional Certificates not later than 11th July, 2025 to:
The Secretary,
Parliamentary Service Commission,
Private Bag B362,
LILONGWE 3.
Please clearly indicate the position applied for on the envelope.