Assistant Claims Analyst – Individual Life Operations

CIC Africa Malawi

CIC Africa Malawi offers General Insurance and Life Assurance Services with a special focus on innovation and excellence in service delivery. The company invites applications from suitably qualified persons to be considered for appointment on the following position:

Assistant Claims Analyst – Individual Life Operations (tenable in Lilongwe -1 Post)

Role Overview

Reviewing insurance claims filed by policyholders to ensure they are accurate and complete and that the insured understands their benefits, policy terms and conditions.

Main Duties and Responsibilities

  • Reviewing insurance policy to determine coverage.
  • Preparing insurance claim forms or related documents and reviewing them for completeness posting or attaching information to claim file.
  • Following up on claim payments
  • Providing weekly and monthly reports
  • Contacting insured or other involved persons to obtain missing information.
  • Calculating claim amount payable.
  • Attending to customer quarries and complaints
  • Ensuring that all statutory requirements are adhered to at all times.
  • Any other duties as assigned from time to time.

Skills and Competencies

  • Consistent and Decisive
  • High levels of integrity
  • Fair and Objective
  • Highly organized
  • Computer literacy

Qualification and Experience

  • Diploma in Insurance
  • At least 3 years work experience in the insurance industry
  • Those with Work experience in individual life claims administration will have an added advantage

If you believe your experience, competencies and qualifications match the job and role specifications described; send your application letter with details of at least 3 traceable referees one of which must be immediate or former supervisor addressed to:

The Managing Director
CIC Africa Malawi
P. O. Box 882
LILONGWE,

to reach us on or before Friday 15th November, 2024 or by email to:

recruitment.malawi@mw.cicinsurancegroup.com