Sales Representative

VACANCY ADVERTISEMENT

 Family Health Services (FHS), formerly known as PSI Malawi, has partnered with the government of Malawi through the Ministry of Health (MoH) since 1994 in safeguarding the health of Malawians by using private sector approaches to reconfigure healthcare delivery – (i) through directly delivering innovative social and behavior change communications, social marketing, and social franchising across a wide range of health areas including Reproductive Health, HIV, Malaria and water-borne disease prevention (ii) by playing a market facilitation role, approaching market challenges and opportunities with a system-wide lens that unlocks a self-sustaining market with multiple players that can prioritize, adapt and ultimately thrive without external assistance and funds.

While a local organisation with deep roots in Malawi, Family Health Services is globally connected; mainly through affiliation to Population Service International (PSI), a Washington DC-based non-governmental and non-profit making organization that boasts a global network of members across over 50 countries through which FHS continues to leverage capacities, learnings, and best practice to enhance activities in Malawi. To accomplish its mission, FHS is inviting applications from suitably qualified candidates to fill the vacant position of Sales Representative.

Reporting to the Deputy Head of Marketing, The Sales Representative shall be responsible for selling all FHS products including Chishango and Care Condoms, Water Guard, Supper Chitetezo Nets, all Socially marketed Rh Products and all other products FHS may introduce. Specifically, he/she will be required to perform the following duties and responsibilities.

• Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.
• Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
• Identifying promising prospects through cold-calling, networking, and customer referrals.
• Negotiating sales contracts with prospective clients.
• Conducting sales activities in his/her allocated zone
• Manage short-term and long-term credit sales of his/zone
• Identifying sales opportunities and develop relationships with Institutions for Business to Business (B2B)
• Creating new and continue existing relationships with companies in the customer database by visiting them in person, maintaining phone contact and addressing issues or problems when they come up.
• Compile market intelligence reports at least once a month to notify management on competitor’s activities on the market place.
• Manage his/her Zonal promotional activities
• Work hand in hand with warehouse team and fleet to make sure that stocks and the vehicle are always available for every sales day.
• Production of weekly, monthly and quarterly sales reports
• Lead the Merchandising, and promotional activities in his or her zone of products and manage promotions when available for the Zone
• Manage the distribution and record keeping of promotional materials distributed during promotional events and allocated to brand promoters. 

Qualifications, knowledge, abilities, and skills.

• Diploma in Marketing and sales/business administration or any related Diploma with at least 3 years work experience
• Strong customer service skills to listen to the concerns of a customer and be able to address their needs
• Demonstrate strong interpersonal skills to work with a wide variety of people each day, build relationships and network
• Must have confidence and strong self-assuredness to succeed in cold-calling customers and making a sale
• Should have strong communication skills, especially persuasion, to clearly convey the benefits of a product to potential customers
• Physical endurance, as Sales Representatives may need to be on their feet for long hours, spend a lot of time traveling between locations and carry heavy products
• Should be able to drive a Manual vehicle
• Have strong experience in selling FMGs
• Excellent analytical and quick problem-solving skills.
• Self-reliant with strong written and verbal communication skills with the ability to present sales and markets intelligence information in a clear and concise manner
• Creative, dynamic, and out of the box thinker.
• Demonstrable skills in working across multiple teams with multiple stakeholders within and outside of the organization.
• Very strong organizational skills with the ability to deliver across competing time-bound priorities.

Mode of Application

Qualified candidates with the specified qualifications and experience should submit their electronic application letters and updated CVs with names and contact details of three traceable referees, through: jobs@fhs.org.mw by Friday 8^th March, 2024.Please write in the subject line the job position you are applying for e.g. ‘Sales Representative’

Family Health Services is an Equal Opportunity Employer and encourages applications from qualified individuals regardlessof religion, color, sex, age, disability, sexual orientation, marital status, personal appearance, political affiliation, family status orresponsibilities, gender  identity, or expression, pregnancy or related medical conditions. Family Health Services maintains zero tolerance for child abuse, sexual abuse, or exploitative acts or threats by our employees, consultants, volunteers, contractors, or anyone associated with the delivery of our programs and services and takes seriously all complaints ofmisconduct brought to our attention.

Disclaimer!

Family Health Service has become aware of scams involving false job offers. Please be advised: Family Health Services will never ask for a fee during any stage of the recruitment process. All active jobs are advertised directly in the newspapers or on vetted career websites. Official FHS emails will always arrive from a @fhs.org email address.

If you are suspicious of anything, please report through  email to safeguarding@fhs.org.mw or  reportsqm@tip-offs.com;  or write a letter to Tip-Offs anonymous, P.O. Box 1726, Blantyre; or call/send SMS using Airtel/TNM/Access to 847