To ensure we continuously render reliable services to both our paid and unpaid subscribers and to ensure continued subscriber adherence to our terms and conditions of service, the website underwent an upgrade this morning. We had anticipated the process to run smoothly and without interruption to our valued users. However the upgrade did not go as planned and as such the website will be undergoing further maintenance between 9pm tonight until 5am on 25th December, 2018.
During this time, the website will run at half the capacity and users may be unable to access content. Accounts will be inaccessible until the process is complete. After the process we anticipate all services will return to normal. However, subscribers that opened and or renewed their accounts between Thursday, 20th December, 2018 and today may receive repetitive emails in relation to their accounts.
We sincerely apologise for the short notice and the inconvenience to be caused. We humbly request for your understanding.