Careers Consulting Limited
On behalf of our valued client, we are seeking a highly motivated and skilled Shop Clerk to join their team and contribute to their success.
General
The Shop Clerk serves is responsible for generating income for the organisation through sales.
S/he will report to the Sales Officer and will ensure that the best practice in customer care is exercised at all times so as to promote the image of the company and the brand in general. S/he is the point of contact with the customer and hence has an important objective of helping customers obtain ‘value for money’ while generating incomes for the organisation.
Duties and Responsibilities
More specifically the Shop Clerk will be responsible for the following duties:
- Generate sales in the Shop by convincing more customers to buy from the shop he/she operates.
- Reconcile all cash receipts with sales on a daily basis.
- Update shop stock records such as ‘bin cards’ and reconcile with physical stocks on a daily basis.
- Prepare deposit slips in advance in anticipation of collection of cash by the Sales Officer.
- Constantly monitor the performance of products stocked in the shop in terms of sales, and relay this information to the Sales Officer together with orders that will ensure timely stock replenishment by the Sales and Marketing department.
- Inform the Sales Officer of any requests for credit sales well in advance before the order is processed. In this regard, the Sales Representative will not allow any person to buy any product from the shop on credit without written prior authorisation.
- On a weekly basis s/he prepares and submits all the required reports to the Sales Officer.
- Captures and maintains up-to-date shop information by maintaining all ledgers as recommended by the Audit team.
- Ensures that the shop and products stocked within it are kept clean and in prime condition at all times.
- Make security checks every morning to ascertain that no part of the interior or exterior of the shop has been tampered with. At close of the working day, he/she closes and locks all the doors and windows before leaving the shop premises.
- Handle customer complaints and maintains a register of frequent buyers (customers), and records of complaint raised by customers and relays this information to Sales Officer.
Qualifications and Experience
Must have 5 years’ experience in related field and a minimum qualification of certificate in sales and Marketing, Business Management or related field.
Key Competencies and Skills
- Must have good negotiation skills
- Must be a highly self-motivated person with a genuine drive to succeed
- Must have excellent communication skills and the ability to interact with customers and maintain client relationships
- Must be presentable and a very organised person
- Ability to use social media for marketing
- Experience in fast moving consumer goods is an added advantage
How to Apply:
Interested candidates are invited to submit a detailed CV and a cover letter highlighting their qualifications and experience through Jobs@careersmw.com by Sunday 25th May 2025.
Please Indicate the position you are applying for in the subject line i.e “Shop Clerk”
Candidates residing in Blantyre, Malawi are preferable.
Careers Consulting Limited and our Client are proud equal opportunity employers and will consider every applicant regardless of non-merit factors. Canvassing is strictly prohibited and will lead to disqualification. Early application is encouraged.