POSITION: Partner Help Desk and Compliance Officer
Location: Lilongwe.

Overview

Bespat Human Capital Management, is a Human Resource Recruitment and Management provider established to provide leading edge people management solutions and consulting services to businesses, organizations and government. On behalf of our client, we are now looking for an experienced Partner Help Desk and Compliance Officer to join a team of experts in the departments.

Job Purpose

The Partner Help Desk and Compliance Officer will be responsible for supporting partners and vendors in the timely and accurate processing of invoices, ensuring compliance with internal procedures and statutory requirements, and coordinating invoice validation, approval, documentation, and payment processes.

The role will also provide guidance to partners on invoice submission requirements, monitor invoice processing through the ERP system, and ensure accurate tax treatment and supporting documentation.

Key Responsibilities

• Educate Partner on internal invoice processing guideline and submission of invoices on time.
• Coordinate with the Tax team to ensure correct WHT and VAT tagging in ERP while accounting invoices.
• Ensure invoices are submitted and uploaded in ERP with complete supporting documentation, including EIS where applicable.
• Booking vendor invoices and rush invoices in ERP.
• Monitor invoice approvals, validation to ensure timely invoice payment as per due date.
• GRN Creation for service invoices and coordination with WTH team for signed GRN copy.
• Maintain invoice tracking checklist for ERP attachment.
• Escalate invoice approval to immediate supervisor and follow-up for invoice approval.
• Ensure compliance with company policies and statutory requirements.
• Timely generation of payments voucher for MRA and MACRA.

Educational Qualifications

• Bachelor’s degree in Finance, Economics, Accounting, Business Administration, or any other relevant field.
• Professional qualifications in accounting, finance, compliance, or a related field will be an added advantage.

Relevant Experience

• Minimum of 3 years’ relevant experience in banking, finance, compliance, accounts payable, procurement, or a related environment.
• Experience in invoice processing, vendor management, reconciliation, and ERP-based financial processes.
• Strong knowledge of tax compliance, VAT, WHT, and related statutory requirements.
• Proven experience engaging with senior management, business partners, vendors, and regulatory authorities.
• Solid understanding of data analysis, financial reconciliation, and reporting processes.
• Proficiency in Microsoft Office applications, particularly Excel, Access, and Word.
• Experience working in a telecommunications environment will be an added advantage.
• Good understanding of ERP systems and financial management processes.
• Project management skills and knowledge of SQL or Oracle will be desirable.

Personal Attributes & Competencies

• Strong analytical and data interpretation skills.
• Excellent communication, organisational, and interpersonal skills.
• Ability to communicate effectively across all levels of management.
• Ability to work under pressure and meet tight deadlines.
• Strong reporting, documentation, and data management capabilities.
• Good project and programme management skills.
• Ability to collaborate effectively across teams and organisational levels.
• Strong problem-solving and decision-making skills.
• High level of integrity, confidentiality, and professionalism.
• Strong attention to detail and accuracy.
• Proactive approach to identifying and resolving invoice and compliance-related issues.
• Ability to manage multiple priorities while maintaining high-quality standards.

How to Apply

Interested candidates who meet the above requirements are invited to submit their applications, including a detailed application letter, CV and copies of relevant qualifications, to: recruitment@bespat.com 

Closing Date: 26th September 2026.