IT Applications Administrator (Enterprise Services)

IT APPLICATIONS ADMINISTRATOR (ENTERPRISE SERVICES) – GRADE C3

Reporting to the Manager-IT Applications and Support, the IT Applications Administrator (En- terprise Services) will be responsible for managing, maintaining, and supporting enterprise applications and ensuring the integration, security, and performance of enterprise services and related applications.

Major Tasks and Responsibilities:

• Maintains and supports enterprise services applications such as ERP, HR, Procurement, and Complaint Handling systems.
• Troubleshoots application-related errors and resolves system issues within defined Service Level Agreements (SLAs).
• Manages application availability, system configurations, updates, and patches.
• Supports Windows-based services including Active Directory, DNS, and Office 365.
• Ensures compliance with IT security policies and resolves audit and vulnerability findings.
• Implements and tests Disaster Recovery Plans (DRP) for enterprise applications.

Educational and Professional Qualifications

• Bachelor of Science in Computer Science, Information Technology/Systems, or a related field.
• Minimum of three (3) years of experience in enterprise applications administration.
• Hands-on experience with Linux and Windows Server, SQL scripting, Active Directory, DNS,Office 365, system integrations, troubleshooting, and software updates.
• Familiarity with IT security principles, access control, and monitoring tools.

Core Competencies

• Strong skills in Linux and Windows Server Administration, Active Directory, SQL (Structured Query Language) scripting, and enterprise application management.
• Ability to troubleshoot complex applications and system issues.
• Excellent interpersonal skills with the ability to collaborate effectively in a team environment.
• Capability to manage multiple priorities and work under pressure.
• High standards of accuracy in system configurations and documentation.
• Strong skills in maintaining system documentation and generating performance reports.

RECRUITMENT PROCESS

Please be advised that TNM utilizes an Exam Hub System for recruitment. Eligible candidates will be required to undertake a job-specific multiple-choice examination as the first stage of the selection process. Candidates who are successful in the examination will subsequently be invited for an oral interview.

APPLICATION PROCEDURE

Interested applicants are requested to submit their applications and curriculum vitae (CV) to:

The Human Resource and Administration Director Telekom Networks Malawi Plc
P.O. Box 3039
Blantyre

OR
Email: vacancy@tnm.co.mw

Applications must be received by the Human Resource and Administration Director no later than Thursday, 24th July 2026.

“TNM is an equal-opportunity employer; we say NO to child labour and promote decent work for all.”