Information & Communications Technology (ICT) Supervisor

Macsteel Malawi Limited

Macsteel Malawi Limited invites applications from suitably qualified and experienced persons to fill the position of Information & Communications Technology (ICT Supervisor – Grade C1) to maintain all Macsteel (Malawi) Limited computer systems in good running order.

Key Responsibilities
  • Trouble shooting and rectifying IT problems efficiently;
  • Conducting Daily Backups for all system Data;
  • Effective contribution in the designing, implementation and support of communication infrastructure (LANS and WANS);
  • Recording and documenting solutions and actions for all calls/faults from users;
  • Carrying out preventive maintenance schedules and procedures;
  • Server configurations and management;
  • Management of database systems and antivirus programs;
  • Providing IT support helpdesk;
  • Periodically servicing and repairing all hardware in the Company;
  • Ensure that all hardware and software is documented and recorded in the Asset Register
  • Creation and management of user accounts;
  • Provide training to new users that are added to the system;
  • Provide Sage 200 basic support and Sage VIP / BCPP basic support
  • Continuous First Line Support, Coaching of new and old users with their day to day problems
  • Daily system audits through event viewer and other tools; and
  • Recording and documenting solutions and actions for all calls/faults from users.
  • Managing the IT policy and  implement a disaster recovery plan 
Desired Skills
  • Troubleshooting and diagnostic skills;  Knowledge of the following:
  • Microsoft Office / 365
  • Microsoft Project
  • Sage Pastel
  • SQL saver competent
  • LAN/WAN/VPN/Starlink
  • Wireless networks
  • Mikrotik Router
  • PC and Hardware maintenance
  • Oracle administration
  • Applied programming
  • IT consultations
Requirements

Minimum Education, Training & Experience:-

  • MSCE
  • Degree /Diploma in IT
  • Minimum 3 Years’ experience in a factory setup

Those interested should submit their application letters and attach their updated curriculum vitae to: 

Human Resource & Admin Officer
Macsteel Malawi Limited
P.O Box 5651
Limbe.

Or through email to: vacancies@macsteelmw.com 

Closing date for applications is 22nd December, 2025

Members of staff who feel have the required pre-requisite are encouraged to apply.