Human Resources Manager

Banja La Mtsongolo (BLM)



 Banja La Mtsogolo (BLM) is a Malawian Non-Governmental Healthcare Organization established in 1987.  BLM provides quality Family Planning and Reproductive Healthcare including HIV/AIDS information and interventions. BLM is a senior member of the MSI Reproductive Choices partnership which works in 37 countries globally. BLM exists to improve the quality of life in Malawi through family planning and reproductive health care services. BLM serves over 800,000 clients annually and makes a significant contribution to national family planning objectives. The organization has a national coverage, operating through 25 clinics, and numerous outreach clinic sites.

Applications are invited from suitably qualified candidates to fill the vacant position of:  





To develop and deliver people management strategies that support the organizational overall strategic objectives. The job holder will be expected to contribute at both a strategic and operational level in  identifying HR priorities and recommend appropriate people management solutions aiming at providing a customer-focused HR service.  The job holder will provide expert professional advice and support to managers and employees on all aspects of people management, that shall fully reflect the SLT ambition of being a compliant  and employer of choice.


  • In liaison with the Corporate Services Director formulate and implement the annual HR Plan in support to the overall strategic aims and objectives of BLM.
  • Support project teams with work force planning, formulation and implementation of robust recruitment strategies in line with donor requirements.
  • Work closely with senior and line managers, providing them with expert guidance coaching and support on the full range of HR activities (including policies and procedures, terms and conditions of employment, absence management, restructuring of services, performance management, redundancy planning etc.), in order to ensure a consistent and fair approach to people management throughout the organisation.
  • Manage the employee and industrial relations processes including internal disciplinary hearing and representing the organization at the Industrial relations court.
  • Supervise the HR unit operations to ensure efficient and effective support to all functions.
  • Ensure that employees are aware of and adhere to Safeguarding, Diversity, Equity and Inclusion in line with the BLM code of conduct .
  • Ensure appropriate recruitment, retention and succession of employees including inclusive on boarding programmes.
  • Collaborate with the Corporate Services Director in preparation of terms and conditions of employment and issue all employment contracts in compliance with Malawi’s Labour Laws and donor regulations .
  • Assist the Corporate Services Director in the preparation of budgets for the HR Unit and implement budgetary controls.
  • Manage a robust information collection, storage and retrieval system consisting of an automated HR management system working side by side a paper-based records system.
  • Lead the implementation and maintenance of the performance management system in aligning employee’s performance objectives with the organizational goals.
  • Keep up to date with legal developments and advise the Corporate Services Director on compliance and risk factors.
  • Ensure availability of a clear salary grading structure in accordance with BLM reward policies and statutory laws and provide support to any salary benchmarking exercises as required.
  • Facilitate consistent implementation of fair compensation and benefits package to employees.
  • Support facilitation of employee engagement and wellness programmes.
  • Provide general support to employees on HR issues, as and when required.


  • Bachelor’s degree in Human Resources Management, Public Administration, Business Administration or any relevant qualifications.
  • Minimum of 4 years relevant human resources management experience in a corporate or large INGO environment at manager level.
  • Experience of dealing with senior and sometimes challenging individuals.


  • Ability to work quickly and accurately with the various computer applications including Microsoft: Word, Excel, Office Outlook, Power point, Sage VIP, Oracle plus the ability to quickly learn new applications.
  • Attention to detail and a sufficient level of numeracy.
  • Self-accountability on making decisions, managing resources efficiently and role modelling HR best practices.
  • Strong understanding of employment law and a keen interest to remain abreast with changes in labour legislation and best practices.
  • High level of integrity and Excellent communication skills.
  • Conversant with change management best practices in a multi-cultural set up.
  • Pro-choice.

If you are interested and you meet the above requirements, please send your curriculum vitae and cover letter including the names and contact details of at least three traceable referees (at least one reference from your current employer or most recent employer; or any previous employers from the recent past)

All applications should be addressed to:

 The Corporate Services Director, Banja La Mtsogolo, P.O. Box 1854, LILONGWE.          E-mail:; no later than Friday, 17th May 2024. 


“Our organization is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and therefore expects all staff and post holders to share this commitment as per the MSI global Code of Conduct”


BLM is an equal opportunity employer. No canvassing of any kind is allowed.