Tiderise
Vacancy
GIS & Operations Support Technician
Job Overview
Tiderise is seeking a detail-oriented, tech-savvyGIS & Operations Support Technician to join our team. In this role, you’ll support the implementation of customer-facing projects, perform map-based data annotation, and collaborate cross-functionally to enhance the quality of our services and tools. You’ll serve as a bridge between customer success, product, and operations—ensuring projects are delivered efficiently, communication flows seamlessly, and our geospatial data is top- notch.
Working Hours
15:00pm to 11:00pm
Key Responsibilities GIS & Annotation Work:
• Perform geospatial annotation and mapping tasks using GIS tools (e.g., QGIS, ArcGIS, Google Earth).
- Clean, analyze, and prepare geospatial datasets to support equipment tracking, field boundary setup, and route mapping.
- Digitize customer-provided field maps and ensure accuracy and consistency with platform standards.
- Collaborate with product and development teams to improve map-based features and data workflows.
Project Collaboration & Support:
• Coordinate internal task assignments for client onboarding and mapping projects using tools like Trello, Asana, or Monday.com.
• Track project milestones and ensure timely delivery of field mapping deliverables.
• Support operational initiatives by helping maintain documentation, SOPs, and training materials.
• Participate in cross-functional discussions to streamline and improve service delivery processes.
Multi-Channel Communication:
- Serve as a point of contact for internal team members and external stakeholders regarding project updates and mapping data needs.
- Communicate clearly across Slack, email, Zoom, and CRM systems to ensure alignment across teams.
- Document and escalate issues as needed while maintaining proactive communication with customers and collaborators.
Qualifications
- 1-3 years of experience in GIS, mapping, or annotation work.
- Experience with GIS tools such as QGIS, ArcGIS, or Google Earth Pro.
- Comfortable working with shapefiles, GeoJSON, KML/KMZ, and satellite imagery.
- Strong written and verbal communication skills across multiple channels.
- Proven ability to collaborate effectively across teams and manage projects or tasks with minimal supervision.
- Bonus: Familiarity with agriculture, fleet management systems, or ag-tech platforms, and analytical skills.
- Attention to detail and high level of accuracy.
- Strong ethics and ability to handle sensitive information confidentially.
- Ability to work independently and as part of a team.
How to Apply
Submit your application letter and CV via our careers page: page https://www.tiderise.io/careers
• Format: PDF named YourName.pdf (e.g., Jane_Doe.pdf).
• Deadline: 26th March 2026.