Debtors Clerk

EKHAYA LUXURY RESORT, a subsidiary of Ekhaya Group of Companies and one of the lakeside retreats along Lake Malawi, is seeking a dedicated and experienced individual to join our Mangochi team. The role offers a challenging opportunity with excellent career development.

WE’RE HIRING

DEBTORS CLERK

Job Purpose

Administer the resort’s debtors’ ledger, ensuring accurate billing, timely collections, and up to date financial records to support effective cash flow management and maintain financial integrity.

RESPONSIBILITIES

• Verify all debtors transferred to the ledger with supporting invoices and ensure daily reconciliation of the debtors’ ledger with the Front Office.
• Review all debtors’ invoices for accuracy of billing details, contact persons, amounts, and supporting documentation prior to dispatch.
• Actively follow up on accounts outstanding for 30 days or more.
• Maintain overdue debtors within acceptable levels in line with group policy.
• Update and maintain accurate debtors’ information, including creditworthiness, billing addresses, and contact details.
• Resolve queries relating to outstanding balances and, where necessary, conduct follow-up visits to clients to expedite collections.
• Maintain organized and complete files for debtors’ invoices and receipts.
• Compile overdue debtors’ reports and maintain target collection schedules.
• Prepare and process collection reports.
• Reconcile all sundry debtors’ accounts.
• Follow up on returned cheques and ensure timely mailing of invoices with supporting documentation.
• Perform banking duties as required.
• Undertake any other duties as assigned by the Accountant or Management

Qualifications & Work Experience

• Diploma or Degree in Accounting or a related field.
• Minimum of three (3) years’ relevant experience; hospitality experience is an advantage.
• High integrity, confidentiality, and professionalism.
• Proficient in Microsoft Office, especially Excel.

The Ideal Candidate Should:

• Detail-oriented, accurate, and accountable in managing financial records.
• Organized and able to handle multiple accounts and deadlines.
• Strong communication and interpersonal skills.
• Upholds the highest professional and ethical standards.

APPLICATION METHOD

Interested candidates who meet the above requirements should send their application letters together with a detailed Curriculum Vitae, and names of three traceable referees (preferably previous employer) to
vacancies@renaissanceholdingsmw.net by 3rd February 2026.

Kindly note that only shortlisted candidates will be contacted.