Habitat for Humanity Malawi (HFHM)
Habitat for Humanity Malawi (HFHM) is a Christian non-profit organization with a vision of “a Malawi where everyone has a decent place to live.” Guided by its new strategic direction, HFHM is committed to scaling its impact by focusing on building more and better homes, transforming housing systems, and inspiring action for housing. As part of this strategic focus, HFHM is seeking a dynamic and experienced technical professional for the position of Basic Services Manager and WASH Officer to lead our work in water and sanitation, access to energy, and other basic services.
| Position | Basic Services Manager (1) |
| Department | Programs |
| Location | Lilongwe |
| Job Summary |
Reporting to the Programs Director, Basic Services Manager is responsible for leading the design, implementation and monitoring of interventions on WASH, waste management and energy related to household use in Malawi. The purpose of this position is to support the improvement of access to sustainable WASH, waste management and energy services and overall wellbeing of communities. In carrying out the work, this basic services professional interacts with other subject matter specialist at the national office, staff in the field offices and partner organizations.
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| Reports To: | Director of Programs |
Key Responsibilities
1. Program Leadership and Technical Oversight
- Line Manage the Basic Services Team with new and better ways to assist and manage all the phases of the Basic Services activities including but not limited to; beneficiary selection, project planning, project implementation, monitoring and evaluation.
- Lead the team in the development of the business on basic services (WASH, waste management and energy).
- Conduct technical assessments and data analysis of WASH services.
- Plan and organize capacity building programs for community water management, water quality surveillance and response planning, sanitation and hygiene promotion.
- Ensure efficiency and delivery in innovative WASH solutions to accelerate trend of access with analysis of potential and sector environment.
- Ensure that expenditures and budgets are well-monitored and activities are implemented and completed within budget and on schedule.
- Ensure critical gaps in information, knowledge and understanding relating to water supply, water safety, water resource management and sanitation and hygiene promotion are recognized and addressed by stakeholders in the HFHM’s programs.
- Draw a capacity building plan and build capacity of HFHM staff on basic services projects.
2. Stakeholder Engagement and Coordination
- Participate and represent HHFM in national cluster meetings related to basic services and work closely with all stakeholders
- Liaise and collaborate with relevant local authorities and other key stakeholders
- Coordinate closely his or her activities with the Program Director to ensure proper planning, organizing, facilitating and monitoring of projects at the field offices
3. Monitoring, Reporting and Staff Management
- Support Monitoring, Evaluation, Accountability and Learning (MEAL) team to conduct project monitoring and evaluation of basic services projects.
- Support the resource development team in resource mobilization.
- Document and manage the resources generated from basic services projects monitoring and evaluation for improving future program quality.
- Ensure proper filing of documents; ensure that projects target beneficiaries most in need and explore and assess new and better ways to assist
- Timely reporting of good quality donor reports.
- Provide leadership and management for field staff team, including performance management, inventory management, setting and monitoring objectives and work plans and ensuring field tasks are successfully carried out.
- Steer, supervise and support Basic Serves staff in the design, management, implementation and monitoring of Basic Services activities
- Carry out regular coaching and ensure performance management actions of the Basic Services staff are completed in accordance with HFHM standards and timelines
- Together with the Programs Director, identify staffing needs and support timely recruitment processes.
- Ensure compliance of Basic Services grants to donor requirements and timely communicate challenges/constraints/opportunities to senior management.
- And any other duties that may be assigned by your supervisor.
Experience Required:
- Clear understanding of WASH-waste management-energy nexus.
- Experience in implementing sanitation marketing projects
- Experience in designing and implementing integrated WASH and livelihood projects
- Strong project management background with the ability to implement projects within budget and time frame.
- Minimum 6 years’ experience in basic services infrastructure projects (tender procedure, design, planning, implementation, budgeting, reporting, evaluation, and monitoring) and good understanding of current WASH sector trends and indicators.
- Clearly understand development and disaster WASH contexts with some years of experience working in both contexts.
Educational Qualifications:
How to apply
Applications with detailed Curriculum Vitae, cover letter and names of three traceable referees should be sent to the following addresses:
The Human Resources and Administration Specialist
Habitat for Humanity Malawi
P.O. Box 1638
LILONGWE
Email to: recruitment@habitat.mw;
Closing Date for receiving the applications is 27th August 2025
Safeguarding covenant:
Habitat Malawi in affiliation to Habitat for Humanity International (HFHI) work towards safeguarding the right of its stakeholders, as such any unwelcome sexual advances, comments, expressed & implied unnecessary demand for a Service, unnecessary touch, joke, gesture are strictly not tolerated in any form.