Service Advisor

Service Advisor (1 position – Blantyre)

Required Qualification and Experience:

• Excellent customer service, interpersonal, and communication skills
• Strong organizational, decision-making, and problem-solving abilities
• Excellent negotiation skills
• Proficiency in MS Office
• Ability to work under pressure and manage multiple tasks
• Technical understanding of vehicles systems and maintenance procedures will be an added advantage.
• Diploma in Business Administration, Accounting, Marketing, Auto Mobile Engineering or any related field
• Minimum 3 years’ experience in a related role – those from the Automobile Industry will have an added advantage.
• Valid Driver’s License

Key Responsibilities:

• Welcome customers and guide them through the service process
• Collaborate with Job Dispatchers/Workshop Controller for job workflow and scheduling for optimal efficiency
• Provide detailed information to customers on our products; parts, and services
• Manage appointments, vehicle drop-offs, and pick-ups
• Advise customers on warranties, cost-saving options, and repair benefits
• Keep customers updated on the status of their service.

Method Of Application

If you meet the above, we encourage you to submit your application together with detailed Curriculum Vitae to;

Human Resource Manager
CFAO Mobility Malawi Limited
P.O Box 430
BLANTYRE
or e-mail to: hr-mw@cfao.com

The closing date for receiving applications is Saturday 26th September 2026.

Only shortlisted candidates will be acknowledged