G4S Secure Solutions (Malawi) Limited
Key Responsibilities
Team Supervision & Workflow Management
- Coordinate, allocate, and monitor daily tasks for Billing Data Entry Clerks.
- Provide continuous training, guidance, and performance feedback.
- Manage schedules to ensure optimum coverage during peak billing cycles.
Billing Accuracy & Systems Control
- Conduct systematic checks and audits of captured jobs, operational sheets, and contracts.
- Oversee ERP billing system updates and verify pricing against approved contracts.
- Manage the verification, processing, and management approval of credit notes.
Client Query & Dispute Resolution
- Act as the primary escalation point for complex internal and external billing disputes.
- Collaborate with operations, sales, and credit control to resolve root-cause discrepancies.
Financial Reporting & Compliance
- Enforce strict adherence to the monthly billing cycle calendar.
- Produce accurate weekly, monthly, and ad-hoc billing reports.
- Ensure compliance with G4S internal control procedures and IFRS standards.
To apply for this job please visit careers.g4s.com.