ESS Techinical Supervisor

Key Responsibilities

1. Project Planning & Site Surveys

• Conduct comprehensive Technical Site Surveys (TSS) for new installations, upgrades, and system relocations.
• Produce accurate Bill of Quantities (BOQ) and technical drawings to ensure precise quoting and resource allocation.
• Identify potential environmental or structural challenges before deployment.

2. Technical Installation & Maintenance

• Lead the installation and configuration of high-end security products including:

  • Intrusion Alarms: Paradox, IDS, Omni.

  • Surveillance: Hikvision, Dahua (IP and Analog solutions).

  • Access Control: ZKTeco, Impro, Biometric systems.

  • Perimeter Security: Electric Fencing (Nemtek) and Beam Detectors.

  • Fire Systems: Conventional and Addressable Fire Detection.

• Troubleshoot complex system faults that junior technicians cannot resolve.

3. Operational Leadership

• Coordinate daily schedules for installation and maintenance teams to ensure 100% uptime for clients.
• Monitor and control the deployment of company vehicles, ensuring logbooks are maintained and fuel usage is optimized.
• Manage a comprehensive inventory of tools, testing equipment (Multimeters, OTDR, etc.), and consumables.

4. Quality Assurance & Compliance

• Ensure all works comply with G4S Global Health & Safety Standards and local electrical regulations.
• Conduct final “sign-off” inspections on all major projects to ensure aesthetic and functional excellence.
• Train staff and end-users on system functionality and basic troubleshooting.

Candidate Specifications & Competencies

Technical Expertise:

• Advanced configuration knowledge of Paradox, Hikvision, ZKTeco, and IDS is mandatory.
• Solid understanding of IP networking (DHCP, Static IPs, Port Forwarding) as it relates to CCTV and Access Control.
• Ability to interpret electrical diagrams and floor plans.

Behavioral Attributes:

• Demonstrated “sober habits” and a high level of professional ethics.
• Willingness to work outside standard business hours, including weekends or on-call rotations, to meet client SLAs.
• Ability to manage, mentor, and discipline technical staff while maintaining high morale. 

Academic & Professional Requirements

• Minimum of a Diploma in Electronics, Electrical Engineering, Telecommunications, or a closely related technical field.
• At least 3–5 years of hands-on experience in the electronic security industry, with at least 1 year in a supervisory or “Lead Technician” capacity.
• Specialized manufacturer certifications (e.g., Hikvision HCSA, Paradox certification) will be a distinct advantage.
• A valid, clean Class B (or higher) Driver’s License is an added advantage.

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