National Audit Office (NAO)
Background
The National Audit Office (NAO) is a Supreme Audit Institution established under the Constitution of the Republic of Malawi and the Public Audit Act, mandated to provide independent assurance to Parliament and the public on the prudent use and management of public resources in order to promote transparency, accountability and good governance.
The Office conducts Financial, Compliance, Forensic, Performance and Information Systems audits across Ministries, Departments and Agencies, Local Authorities, Statutory Corporations and all public institutions.
The Office is, therefore, inviting suitably qualified, competent and result-oriented individuals to apply for various vacant positions that have arisen within the National Audit Office.
Vac. 17/26
Position Title: Chief Public Relations Officer
Grade: AO-05
Department/Division: Corporate Services
Reporting to: Director of Corporate Services
Purpose of the post
To promote transparency, strengthen stakeholder engagement, and enhance the institutional image of the NAO as an independent guardian of public accounts
Main Duties and Responsibilities
- Developing, monitoring, reviewing and implementing public relations and customer experience policies, plans, programs and strategies
- Sensitizing staff on new developments and providing accurate and up to date information to stakeholders and members of the public
- Developing and maintaining a good rapport and network with the media
- Facilitating corporate and public events management
- Developing corporate publications and other communication materials
- Managing and overseeing clients’ response platforms
- Creating and maintaining a positive corporate image
- Handling media issues, customer/clients’ experiences and crisis management
- Conducting corporate image audits
- Serving as a spokesperson of the office
- Preparation of sectional budgets and monitoring its implementation
- Supervising and appraising the performance of sectional members.
Required Qualifications and Experience
- Degree in Public Relations, Journalism & Mass Communication or related field
- Minimum of 5 years’ post graduate progressive experience with at least 4 years at managerial level
- Knowledge of public sector financial legislation
- Proven success track record in developing strategic Public Relations campaigns, managing crisis communications and securing media coverage.
Key Competencies and Attributes
- Ability to develop articles and research reports to showcase the NAO’s expertise
- Ability to cultivate good relationships with stakeholder, handle media inquiries and maintain a positive image of the NAO
- Ability to develop strategies to mitigate negative publicity and 4) managing reputation during sensitive situations
- Ability to use Digital and strategic media.
Application Procedure
Interested and eligible persons should submit the following:
- An application letter clearly stating the position being applied for;
- Clearly state their current physical address
- An updated Curriculum Vitae (CV) with details of qualifications and experience and three (3) traceable referees; and
- Copies of required academic and professional certificates.
Applications should be submitted to:
The Auditor General
National Audit Office
P.O. Box 30045
LILONGWE.
ATT: Deputy Director of Human Resources no later than 17th April, 2026.
Only shortlisted candidates will be contacted.