Logistics Manager

Africa Global Logistics Malawi Limited is a subsidiary of a multinational corporation MSC. Africa Global Logistics is a leading Freight Forwarding and Logistics company in the country. The Group is one of the leading integrated logistics network operators in Africa with concessions in ports and railways. In Malawi we operate the entire logistics service range from international freight forwarding to warehousing and distribution management.

The company intends to recruit suitably qualified and experienced persons to fill the following position.

LOGISTICS MANAGER

The position is tenable in Lilongwe. Applicants must have a Bachelor’s Degree in Logistics and Supply Chain Management or its equivalent. They must also have a minimum of eight years’ experience as a head of department with vast knowledge of warehousing, transport and distribution management from a busy and reputable organization.

Reporting to the Branch Manager, the successful candidate will among other things, be responsible for: –

• Manage, organize, and encourage teamwork to build a high performance culture and ensure exceptional customer service.
• Take full responsibility for all warehousing accounts and coordinate periodical audits.
• Ensure stock is accurately updated and reconciled with the Warehouse Management System (WMS).
• Ensure warehouse KPIs are met and take corrective action when deviations occur.
• Ensure staff requirements in line with operation requirements
• Plan delivery schedules and loading timetables for contractors according to client requirements.
• Manage TMS Systems, ensuring ongoing master data updates, client onboarding and ensuring optimised route planning
• Manage AGL Vehicle fleet, labour and all relevant daily weekly and monthly reporting
• Manage security service providers to ensure compliance with AGL SOPs and risk reduction.
• Manage customer accounts and ensure excellent service delivery.
• Manage all customs exceptions, investigations, escalations, and resolution of queries.
• Oversee Customs Exception QC Listings and provide regular updates on resolution status.
• Ensure compliance with all sites specific customs inspections.
• Align customs systems with WMS weekly at customer and item levels.
• Conduct inventory audits including cycle counts, customer-specific counts, and wall to wall counts.
• Manage claims investigations, escalations, and root cause analysis; update processes to prevent recurrence.
• Serve as WMS /TMS Super User-ensure system compliance, staff training, query resolution, equipment management, and continuous improvement.
• Manage WMS /TMS master data, reports, KPls, and customer-specific SOP development.
• Manage new customer onboarding ensuring system updates, master data validation, reporting setup, KPI configuration, and SOP creation.
• Provide strong leadership to warehouse staff to ensure productivity, discipline, and a positive working environment.
• Analyse Monthly P&L, reviewing all cost and implantation of cost saving programs
• Ensure Capex review and submission of relevant costing and proposals
• Preparing and monitoring annual budget

Preferred candidates are those with a good understanding of how a supply chain business operate, a proven track record of managing warehouse and distribution functions and strong leadership of motivating a team for high productivity. Candidates should also be mature with high proficiency skills in Microsoft word, excel, outlook and power point.

Those meeting our professional requirements, experience and specifications should apply with a detailed CV, contact telephone numbers), e-mail address and three traceable referees not later than 27th March 2026 to: –

The Human Resources Manager
Africa Global Logistics Malawi Limited
PO Box 838
BLANTYRE