Executive Assistant – Strategy & Business Support

NICO General

EXECUTIVE ASSISTANT – STRATEGY AND BUSINESS SUPPORT

NICO General is the leading short-term insurer in Malawi which strives to ensure the security and peace of mind of its clients. It delivers a reliable and timely claims service that is second to none in the Malawi market. NICO General, an Equal Opportunity Employer, has the following vacancies:

ROLE PURPOSE

Reporting to Chief Executive Officer, the Executive Assistant – Strategy & Business Support provides high level executive, strategic, and business support to senior leadership. The role goes beyond traditional administrative duties to include strategic coordination, business analysis, preparation of executive-level presentations, and participation in internal and external business engagements. The incumbent acts as a trusted partner to the Executive Management Team, enabling effective decision-making and execution of organizational initiatives

KEY RESPONSIBILITIES

STRATEGIC & EXECUTIVE SUPPORT

  • Act as a strategic liaison between the Executive and internal/external stakeholders.
  • Support the Executive in planning, monitoring, and tracking strategic initiatives and business priorities.
  • Conduct research, prepare briefs, and provide insights to support executive decision-making.
  • Attend high-level meetings on behalf of or alongside the Executives, capturing actions and following up on deliverables.

BUSINESS PRESENTATIONS & EXECUTIVE COMMUNICATION

  • Develop high-quality PowerPoint presentations, board packs, business proposals, and pitch decks.
  • Translate complex business information into clear, compelling presentations and reports.
  • Support the preparation and delivery of business pitches and stakeholder engagements.
  • Ensure executive communications are professional, accurate, and aligned with corporate strategy.

STAKEHOLDER & PROJECT COORDINATION

  • Coordinate cross-functional projects initiated by the Executives’ Offices.
  • Engage senior managers to track progress on key deliverables and deadlines.
  • Prepare executive dashboards, reports, and performance summaries.
  • Manage sensitive and confidential information with discretion and professionalism.

EXECUTIVE OFFICE MANAGEMENT

  • Manage the Executive’s schedule, prioritizing strategic engagements and meetings.
  • Prepare agendas, briefing notes, and background materials ahead of meetings.
  • Follow up on decisions and ensure execution of agreed actions.
  • Support governance processes, including board and executive committee meetings where applicable.

BUSINESS & ANALYTICAL SUPPORT

  • Assist in reviewing business proposals, insurance policy documents, and strategic documents.
  • Conduct market or industry research to support business development initiatives.
  • Provide basic financial or operational analysis as required.
  • Identify opportunities for process improvements within the Executives’ Offices.

KEY COMPETENCIES & SKILLS

  • Strong business acumen and understanding of organizational strategy.
  • Advanced proficiency in Microsoft PowerPoint, with the ability to create executive-level presentations.
  • Exceptional communication and presentation skills.
  • Strong skills in Microsoft Word and Excel.
  • High level of discretion, integrity, and professionalism.
  • Strong analytical, problem-solving, and critical-thinking skills.
  • Proactive, detail-oriented, and highly organized.
  • Ability to work under pressure and manage competing priorities.
  • Confident, assertive, and able to challenge constructively when necessary.
  • Results-driven with a strong sense of accountability.

QUALIFICATIONS & EXPERIENCE

  • Bachelor’s degree in Business Administration, Management, Economics, Finance, or a related field.
  • Postgraduate qualification or professional certification will be an added advantage.
  • Minimum of 5 years’ experience in an executive support, strategy support, or senior administrative role.
  • Demonstrated experience in preparing executive presentations and business proposals.
  • Experience working directly with senior leadership executives.

Interested applicants should send their letters with a detailed Curriculum Vitae with three (3) traceable referees to: recruitment@nicogeneral.com not later than 2nd January, 2026.