Business Support and Ambulance Driver

DEADLINE FOR APPLICATIONS

12 January 2026-23:59-GMT+02:00 Central Africa Time (Blantyre)

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP
The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP’s values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP?

• WFP is a 2020 Nobel Peace Prize Laureate.
• WFP offers a highly inclusive, diverse, and multicultural working environment.
• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.
• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.
• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

This job is located in the Country Office (CO). Business Support and Ambulance Driver shall report technically to the Nurse

In the interest of WFP’s duty of care and organizational continuity, the role of the Business Support Assistant and Ambulance Driver is

• to support the medical officers and nurses in areas of staff health and safety.
• to provide effective and safe transportation of the Ambulance in the interest of supporting the promotion of health, preventing injury and illness, diagnosis and treatment, referrals, stabilizing any emergencies, facilitating medical evacuations.

ACCOUNTABILITIES/RESPONSIBILITIES:

In particular, the incumbent will undertake the following tasks:

1. Oversee front-desk activities at the clinic in Lilongwe

• Check with Booking Hub for bookings and update PCC doctors regarding appointments daily.
• Handle insurance claim processing for expanded client list.
• Timely processing and disseminating of invoices to clients or UN agencies
• Take the lead in arranging for internal meetings and take minutes for such meetings and disseminate thereafter

2. Other PCC administrative duties

• Facilitating retrieval staff records from agencies in Malawi and forward them to HQ to update the Cority Electronic Health Record system.
• Support in the onboarding of other non-UN agencies and international organizations as PCC clients.
• Manage calendars of external meetings, book venues, and organize travel logistics
• Organizing and disseminating information on health activities including promotion campaign on Viva Engage (internal media platforms).

3. Clinic asset/ inventory management including procurement and entry into the inventory database as directed by the Resources Management Unit Admin team.

4. Coordinate with maintenance team to keep service records and observe service and calibration intervals of crucial assets including the ambulance, medical and non-medical equipment within the clinic premises.

5. Ambulance driver profile

• Provide transportation to PCC staff in the line of duty, including but not limited to patient visits, sourcing or delivery of medical and non-medical supplies, and
• Provide transportation to PCC patients for elective reasons related to clinical procedures or treatment, and in rare emergency medical evacuation situations when necessary.
• Responsible for accurate maintenance of the ambulance log book, and daily reporting to the supervisor on mechanical status to ensure efficient vehicle use and fuel consumption supporting accurate accounting and cost-efficiency.
• Efficiently plan and coordinate WFP ambulance maintenance to ensure vehicles are fully equipped with required travel authorizations and supplies, assigned equipment on board is in a good condition to support safe and efficient services.
• Follow established rules and regulations for field deliveries and/or in cases of an accident, and report immediately to the supervisor on any apparent problems, to seek for instructions and facilitate informative decisions on the way forward.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

• Basic certification in Nursing and/or paramedical science.
• Formal drivers training with a valid driver’s license/certification to operate assigned vehicle following local rules and regulations.

Experience:

• Three or more years of experience in general administrative work
• Three or more years of work experience as a Driver preferably in an international organization, embassy or UN system or medical institution with a demonstrated safe driving record.
• Experience in driving an ambulance.
• Experience in defensive driving is desirable.

Knowledge & Skills:

• Excellent verbal and written communication.
• Skills in operating ambulances with hands-on experience in emergency driving.
• Proficiency in: MS Office (Excel for data, PowerPoint for presentations, Word for documentation)
• Shows persistence when faced with difficult problems or challenges.
• Remains calm in stressful situations

Languages:

• English

Apply Now