Communications Analyst

Details

Mission and objectives

UNDP works in more than 170 countries and territories, helping to achieve the eradication of poverty and the reduction of inequalities and exclusion. We help countries develop policies, leadership skills, partnering abilities, institutional capabilities and build resilience to sustain development results. UNDP has been present in Malawi since 1964. Working closely with the Government of Malawi, civil society and the private sector, UNDP’ s work aims to contribute to economic growth, sustainable environmental management, and democratic governance and accountability in Malawi. UNDP’s Country Programme Document is closely aligned to the Malawi Agenda 2063 and supports Malawi’s aim to achieve the Sustainable Development Goals by 2030. UNDP ‘s programme is designed to address the interlinked issues of poverty, inequality and vulnerability to shocks and is managed within two portfolios: Responsive Institutions and Citizen Engagement which works towards strengthening effective, accountable and inclusive governance that promotes civic engagement, respect for human rights, rule of law, peace and democracy. It also works towards strengthening data generation and analysis. Resilience and Sustainable Growth which focusses on enhancing economic innovation, inclusive business, job creation, and renewable energy access. It also works towards helping Malawi adapt to climate change and build resilience to disasters.

Context

The Inclusive Digital Transformation for Malawi (IDT4M) project (2024–2028) is a four-year initiative implemented by UNDP in collaboration with the Government of Malawi, private sector, and academic partners. The project contributes to Malawi’s digital transformation agenda by strengthening legal identity systems, enhancing digital governance, and expanding access to digital skills and tools particularly for women, youth, and marginalized communities. The project is implemented in close collaboration with the Department of e-Government, which serves as the primary government counterpart. Within this framework, the UN Volunteer will provide support in communications and visibility functions, ensuring effective outreach, documentation, and promotion of project results and related initiatives led by e-Government. This will include supporting the design, production, and dissemination of communication materials, managing online platforms, and contributing to the visibility of inclusive digital transformation efforts. The assignment will thereby contribute to strengthening awareness, stakeholder engagement, and knowledge sharing around digital transformation and the application of emerging technologies, including artificial intelligence, for enhanced service delivery and equitable access to information in Malawi.

Task description

Under the overall supervision of the Project Manager, and in close collaboration with the Department of e-Government and UNDP, the UN Volunteer Communications Analyst will undertake the following duties and responsibilities:

Communications and Visibility

• Support the development and implementation of a communications and visibility plan for the IDT4M project and overall eGovernment projects in line with UNDP and partner guidelines.
• Draft, edit, and disseminate communication products, including press releases, success stories, human-interest stories, fact sheets, brochures, newsletters, and social media content.
• Ensure consistent branding and messaging across all communications materials.
• Document project events, workshops, and trainings through high-quality photography, videography, and written content.

Digital Platforms and Media Relations

• Manage and regularly update social media pages and digital platforms related to the project and e-Government activities.
• Support media engagement, including preparation of press kits, coordination of press coverage, and responding to media requests in consultation with UNDP and Department of Information.
• Monitor and report on media coverage and digital engagement, providing analytics and insights.
• Knowledge Management and Outreach
• Document best practices, lessons learned, and success stories to support knowledge sharing and advocacy.
• Support the design and dissemination of information, education, and communication (IEC) materials to raise awareness on digital transformation initiatives.
• Facilitate visibility of contributions from government, development partners, academia, and the private sector.

Capacity Support

• Provide communications support to the Department of e-Government in strengthening its institutional communication functions.
• Build capacity of project staff and counterparts in the use of digital communication tools and platforms.

Other

• Contribute to the preparation of donor reports, project briefs, and presentations as required. o Perform any other related duties as may be assigned.

Assignment requirements

Relevant experience ?

• 4 years

Languages

• English, Level: Fluent, Required Chichewa, Level: Fluent, Required

Required education level

• Master’s degree in Communications, Journalism, Public Relations, Information Technology, or related field.
• Candidates with at least 2 years of experience (with master’s degree) or 4 years with experience (with bachelor’s degree) will be considered.
• A first-level university degree (Bachelor’s) in combination with additional years of qualifying experience may be accepted in lieu of an advanced degree.

Competencies and values

• Adaptability and Flexibility
• Building Trust
• Commitment and Motivation
• Commitment to Continuous Learning
• Communication
• Creativity
• Ethics and Values
• Integrity
• Knowledge Sharing
• Planning and Organizing
• Professionalism
• Respect for Diversity
• Technological Awareness
• Working in Teams

Nationality

Candidate must be a national, legal resident or hold refugee status in the country of assignment.

Skills and experience

• A minimum of 3 years of experience in communications, public information, digital media, or related fields.
• Proven experience in developing and implementing communications strategies, including digital and social media campaigns.
• Experience in drafting, editing, and producing communication materials (press releases, success stories, newsletters, IEC materials, etc.).
• Familiarity with digital governance, ICT, or digital transformation initiatives is an asset.
• Experience working with government institutions, development partners, or international organizations is desirable.

Demonstrated interest in:

• Digital transformation, inclusive governance, ICT for development, artificial intelligence, or related areas, with th a focus on leveraging technology for sustainable development and equitable access.

Skills in:

• Strong command of social media platforms, content management systems, and digital analytics tools.
• Proficiency in graphic design, photography, or videography is an advantage
• Excellent writing, editing, and presentation skills.
• Ability to use digital tools for knowledge management and visibility.

Area(s) of expertise

Communication, Development programmes, Information technology

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