Data Clerk

Saint John of God Hospitaller Services Malawi is a non-profit faith-based healthcare organization established in 1994 to contribute to the development of health for all Malawians including the vulnerable, marginalized, and excluded groups. With its operations in both Lilongwe and Mzuzu, St John of God Malawi is a key provider of tertiary and community-based mental health promotion and care; early intervention services, special needs and inclusive education for children with both intellectual and physical disability; vocational training for orphans & vulnerable youth including those with a disability; health care and ancillary services for older persons; psychosocial counselling, stress, and addiction management services; rehabilitation of street children; self-help group approach for women empowerment and tertiary level training in Psychiatric Nursing, Clinical Medicine- Psychiatry & Mental Health, Psychosocial Counselling and General Nursing. Saint John of God Hospitaller Services-Mzuzu, would like to fill the following position:

Data Clerk

Reporting to the Monitoring and Evaluation Officer, the Data Clerk will support clinical, administrative, and management functions by ensuring that patient and operational data are accurately collected, processed, stored, and reported.

Responsibilities (which include, but are not limited to):

• Register new patients and update existing patient information in the hospital information system.
• Schedule, confirm, and manage patient appointments for psychiatric reviews, counselling sessions, and other services.
• Facilitate patient admissions, transfers, and discharges in accordance with established procedures.
• Guide patients and guardians on processes, wait times, and service points.
• Create, organize, store, and retrieve patient files ensuring accuracy, confidentiality, and compliance with mental health legislation and hospital policies.
• Ensure all mental health documentation is accurately filed and readily accessible to authorized staff.
• Ensure data accuracy and timely submission for monitoring and evaluation purposes.
• Uphold strict confidentiality and data protection requirements related to mental health information.

Requirements

• Diploma in Health Records Management, Office Administration, Statistics, Data Science, Public Health, Demography, Information Management, or related field
• At least 2-3 years of relevant experience in a heath related organisation
• Experience with database systems and digital data collection platforms
• Excellent analytical, communication, and report-writing skills.
• Willingness to work with mentally sick individuals and their families.
• Strict adherence to Saint John of God Child and Vulnerable Adult Protection Policy

Interested candidates meeting the requirements mentioned above, should send their application letters with Curriculum Vitae stating at least three traceable referees with email addresses and mobile phone numbers to:

The Chief Executive Officer
Saint John of God Hospitaller Services
P.O. Box 744
MZUZU
Email: recruitment@sjog.mw

Closing date: Tuesday, 16th December 2025