Director of Programs

Imagine Worldwide

All children have immense potential, but hundreds of millions don’t have access to the learning they need.
Imagine Worldwide’s mission is to empower millions of children across Sub-Saharan Africa with the literacy and numeracy skills they need to reach their full potential. We provide a tablet-based, personalized learning solution designed for the most challenging environments. Nine Randomized Control Trials (RCTs) across multiple countries and settings have shown dramatic learning gains, increased school attendance, and gender parity, all for less than $7 per child per year.

Imagine Worldwide partners with governments, organizations, and communities to provide child directed, tablet-based learning that is accessible, effective, and affordable. We are a California-based (United States) nonprofit organization operating across seven Sub-Saharan African countries.

In Malawi, under the BEFIT program, Imagine works with the Malawi Ministry of Education and partners onebillion and VSO, among others, to eventually serve 3.8 million children per year in Standards 1-4 across all 6,000 public primary schools in Malawi. The BEFIT program began rolling out in September 2023 and served 500 schools in Year 1 across 18 districts. Year 2 will serve an additional 460 schools across the remaining 16 education districts in Malawi.

Candidate Profile
The Director of Programs will play an instrumental role in carrying out Imagine’s mission, to design, deliver and scale tablet-based learning solutions that enable children to become literate numerate. The Director will join a highly committed and collaborative team that is working together to empower every child, everywhere to achieve their full potential. They will work directly with the Executive Director of Imagine Malawi and Imagine’s Head of Programs, to manage Imagine’s path to the national adoption of our edtech program, in Malawi

Mission and Key Responsibilities
The Director of Programs will take overall responsibility for the implementation of our tablet learning program in Malawi and the institutionalization of the program in selectedregions with engagement with the Ministry of Education.

Mission
Mission: Lead Imagine’s mission to advance literacy and numeracy outcomes with an intent to unlock the potential of children in Malawi

Responsibilities

Ensure high-quality program implementation of the tablet-learning program:

  • Oversee the delivery of core program activities, assess resource requirements and plan adequately to support implementation, capacity building, monitoring and evaluation
  • Develop and manage overall project plans, budgets, schedules and milestones across all existing sites, and support the expansion to new sites
  • Apply the Imagine Playbook (program manuals, processes, templates and work plans) for program implementation, customizing for local context as required to maximize time on task
  • Source and vet Implementation Service Partners (ISPs) and/or field officers, train, manage and performance manage ISPs and/or field officers Coordinate and lead program design, training and monitoring in our various sites
  • Provide technical recommendations and guidance to implementation partners, ensuring adherence to key programmatic objectives Ensure effective communications between Imagine, the ISPs and the Ministry, by detailing key activities, challenges, and programmatic needs to achieve program success
  • Manage program risks with creative problem-solving and escalation as required.
  • Provide technical recommendations and guidance to implementation partners, ensuring adherence to key programmatic and donor objectives;

Provide operational leadership of the country team:

  • Oversee and manage quality data collection to facilitate effective monitoring of program activities against a set program quality benchmarks
  • Lead efforts to establish data-driven practices for measuring program effectiveness and the use of quantitative metrics to guide strategic adjustments and enable continuous improvement of all program operations
  • Oversee implementation of strong accountability and beneficiary / community feedback mechanisms, including quality assurance of established processes
  • Capture key lessons and findings to inform evidence-based program design and implementation.

Provide strong program leadership and drive opportunities for scaling:

  • Develop Imagine’s relationships with the key stakeholders including the Ministry of Basic and Secondary Education, local mayors, funders and other key leaders to support the potential for scaling of the project;
  • Support dissemination of project outcomes and learnings with internal and external stakeholders.

Qualifications
The successful candidate will possess the following competencies, experiences, and qualities:

Education and Work Experience

  • Bachelor’s Degree or higher and 10-15 years of proven work experience as an operations executive, senior operator or similar role, with a minimum of 5 years experience managing a team. In addition, some
    management consulting experience is preferable.

Role-Specific Skills Required

Proven experience that includes:

  • Significant experience in managing successful program scaling. In particular, experience scaling with government agencies and/or implementation partners
  • Proven track record in managing scale operations in complex environments working with multiple partners
  • Demonstrate partnerships, proven expertise in fostering particularly with governmental bodies, to achieve program integration within
  • Ability to design and implement adaptive strategies that address complex operational challenges within emerging markets, ensuring program resilience and scalability
  • Excellent written and oral communication skills in English and
  • Strong interpersonal and relationship-building skills and ability to proactively manage and resolve conflicts
  • Excellent understanding of budgets, financial processes, reporting requirements, compliance regulations within donor-funded grants and contracts
  • Ability to work effectively in multicultural environments and teams
  • Strong organizational skills, superior attention to detail, ability to work under pressure and meet deadlines

General Skills Required

  • Excellent written and oral communication skills in English (required)
  • Strong interpersonal and relationship-building skills
  • Ability to adaptive strategies to address complex operational challenges
  • Ability to work effectively in multicultural environments and teams
  • Strong organizational skills and superior attention to detail
  • Experience in managing multi-site and multi-vendor orders at the international level
  • Ability to work under pressure and meet deadlines Ability to engage in proactive problem-solving and issue-resolution

Qualities

  • Passion for Imagine’s mission and vision
  • Demonstrated commitment to equity in educational access and outcomes
  • Passion for supply chain management and logistics
  • Demonstrated ability to think independently and solve problems
  • Collaborative team player; clear and proactive communicator
  • Flexible, adaptable, and able to work in a fast-paced, changing environment

Compensation & Benefits
Salary is competitive and commensurate with experience.

Location
The Director of Programs must be based in Lilongwe, Malawi.

Application Process
Details on Imagine’s operations, countries reached, leadership and funders can be found at imagineworldwide.org.

Imagine Worldwide is proud to be an equal-opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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