Head of People

Head of People, Malawi

Helios Towers is a leading independent telecommunications infrastructure company, having established one of the most extensive tower portfolios across Africa. It builds, owns and operates telecom passive infrastructure, providing services to mobile network operators. Helios Towers currently operates in 8 markets in Africa and Oman in the Middle East.

Overview

Reporting to the Managing Director, you will be responsible for the delivery of HR strategy, policies and procedures in line with both local and group plans ensuring alignment with local nuances.

The role will also be responsible for overseeing the management of fleet, administration and office facilities.

The role will be based in Lilongwe, Malawi.

Role Responsibilities

As a Head of People, you will be able to:

• Lead the implementation of the Strategic HR Processes, including but not limited to, Strategic Workforce Planning, Talent Management, Training and Development, Performance Management, Employee Relations, Compensation Strategy and Culture change
• Ensure Effective implementation of internal communications tools & initiatives to facilitate communication between management & employees
• Support local Leadership from an Organisational Development perspective by conducting needs assessments to determine the appropriate interventions to build the required capabilities & enhance people performance in line with Business Strategic Objectives
• Ensure that HR Processes are aligned to achieve all elements of the Group sustainable business strategy. (E.g., Increase in adjusted EBITDA margins, Tenancy ratio, Downtime per tower etc).
• Champion/Sponsor review of Business Processes (headcount, process optimisation, business optimisation etc), to drive operating efficiency through HR Opex Reduction
• Conducts research and analysis of organizational trends including review of reports and metrics from the organizations human resource information system (HRIS) or talent management system
• Take the lead in driving the successful delivery of Helios Towers Group Sustainable Business Strategy as well as high performance culture required to improve business performance
• Ensure adherence to the Employee Performance Management process that enables all employees to be appraised in a fair and consistent manner, ensuring SMART goals and targets are built into the process
• Oversee the on-boarding process & ensure there is an effective induction plan in place for all new comers
• Partner effectively with Government Representatives/Stakeholders to enhance Helios Tower’s Corporate Brand

Requirements for the Role:

To succeed in the role, you will be/will have:

• Educated to degree level preferably in Human Resource Management or Business Administration
• Minimum 10 years’ experience in a similar role, 3 years must be within a senior HR role
• CIPD or SPHR is a plus
• In-depth Knowledge of Local Labor Law
• Experience of using HRIS, ideally SuccessFactors
• Strong verbal and written communication skills – French and English

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