Waiter/Waitress

African Parks (AP) is a non-profit organisation that takes on direct responsibility for rehabilitation and long-term management of protected areas, in partnership with governments and local communities. By adopting a business approach to conservation, supported by donor funding, African Parks aims to make each park sustainable in the long-term, thereby contributing to economic development and poverty alleviation. Currently African Parks in Malawi manages Majete Wildlife Reserve, Nkhotakota Wildlife Reserves and Liwonde National Park.

African Parks – Nkhotakota Wildlife Reserve invites suitably qualified, experienced and passionate Malawians to fill the following vacant positions.

Position: Waiter/Waitress

Location: Nkhotakota Wildlife Reserve (Navunde Stop Over)
Reporting to : Tourism Manager
Contract : Fixed Term Contract

Job overview

The Waitress will report to the Tourism Manager and will be responsible for all food and beverage services duties.

Responsibilities and Duties:

• Cleaning front of house and all front storage facilities.
• Serving food and beverages to guest.
• Greet and escort customers to their tables and taking food orders
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
• Prepare tables by setting up linens, silverware and glasses.
• Inform customers about the day’s specials Preparing bills and receiving payment as required by standard operating procedures
• Arranging restaurant furniture and setting meal tables.
• Making sure the front of house is always clean, tidy.
• Staying attentive to the needs of guests in the dining area.
  Ensuring the food order is made correctly by kitchen staff and looks presentable for guests.
• Following health code standards with regards to the handling of food.
• Performing shift duties like delivering racks of cups to the service station, rolling silverware, pre-bussing tables, wiping tables and removing debris.
• Ensure that high standards of food service are consistently maintained
• Ensuring that all food and service equipment is well taken care off to avoid loss and breakage
• Making menu recommendations, answering questions and sharing additional information with restaurant patrons.

Qualifications and Experience

• Malawi School Certificate of Education (MSCE)
• Relevant food and beverage service diploma
• A minimum of 1 year experience working in a reputable restaurant, those who have worked in a restaurant in a protected area will have an added advantage.
• Must be a self-starter.
• Excellent communication skills both written and spoken English.
• Having proficient computers skills
• Dependability and team player
• Attention to details and passion for nature.

Incumbents will be expected to understand the core conservation business

Applicants should submit their CVs with covering letter. At least three traceable referees should be induded. Applications should be emailed to: recruitMalawi@africanparks.org by close of business on 23rd October 2025. Only shortlisted candidates will be contacted through mobile phone.

Please note that we do not engage any third parties or charge any fee at any stage of the recruitment process