ERP Support Analyst, Group

Career Opportunity

ERP Support Analyst, Group

This role can be filled by candidates located in Malawi, Mauritius, Zambia or Zimbabwe.

Role Overview

• We are seeking an ERP Support Analyst to support Finance in strengthening the reliability, consistency and governance of financial reporting within Dynamics 365 Finance & Operations (D365 F&O). The role will Focus on accounting rules mapping, reporting template configuration and system-driven controls across FMBCH Group.
• This is a strong entry-level role offering hands-on exposure to ERP systems, automation tools, and cross-functional Finance-IT experience, accelerating skill development and professional growth.
• Applications are invited from suitably qualified candidates to fill the position.

Key Responsibilities

Accounting Rules Mapping & Controls

• Configure and maintain accounting rules within D365 F&O to align with IFRS and internal policy.
• Support Finance in embedding rule logic for journal entries, allocations and reporting flows.
• Ensure mapped rules are documented, tested and auditable.

Reporting Template Management

• Build and refine financial reporting templates for monthly, quarterly and annual outputs.
• Ensure templates reflect correct data sources, entity-level logic and governance requirements.
• Collaborate with Finance or any other sub / core system and IT to validate template outputs and resolve discrepancies.
• Assist in Power BI report development following coding standards
• Support version control for report changes and monitor performance

System Administration & Support

• Monitor ERP reporting modules for accuracy, completeness and performance.
• Assist in troubleshooting reporting issues and coordinating fixes with IT.
• Support Finance in preparing board-grade outputs using ERP-driven data.
• Support the development and management of MS Dynamics batch jobs and power automate flows

Cross-Functional Collaboration

• Work closely with Finance, IT and Shared Services to align reporting logic and system configuration.
• Participate in testing and rollout of ERP enhancements related to reporting and controls.
• Keep integration and reporting documentation current with system changes

Skills, Knowledge, and Competencies:

• Familiarity with financial control environments
• Strong problem-solving, analytical and documentation skills
• Exposure to reporting tools and template design within ERP systems
• Ability to work independently and manage timelines across multiple entities
• Detail-oriented, deadline-driven and collaborative

Qualifications and Experience

• Degree in Information Systems, Accounting, Finance or related field
• Experience in banking services is an added advantage.

How to apply

To apply, kindly enter your details using the link: https://careers.fmbch.com

No later than Sunday 5 October 2025

Please note that only shortlisted candidates will be acknowledged.