Simama Hotel
Organization overview
Simama Hotel is a premier destination offering exceptional hospitality and services. We pride ourselves on creating memorable experiences for our guests while maintaining the highest standards of quality and comfort. We are looking for a dynamic and driven Sales and Marketing Officer to join our team and help elevate our brand presence in the competitive hospitality market.
Applications are invited from suitably qualified candidates to fill the vacant position below:
General Manager
Location: Simama Hotel, Lilongwe
Reports to: Managing Director
Employment Type: Full-Time
Position Summary
The General Manager (GM) will lead the overall operations, strategic direction, and guest experience of Simama Hotel.
The GM will act as the face of the brand, drive financial performance, uphold the highest service standards, and foster an empowered, service driven team culture.
Key Responsibilities
- Lead day-to-day hotel operations ensuring alignment with Simama’s brand and service expectations.
- Guide departmental heads through performance metrics and strategic planning.
- Drive financial goals: manage budgeting, forecasting, and reporting.
Promote excellence in guest satisfaction, manage feedback, and enhance reputation. - Develop business opportunities and oversee marketing initiatives.
- Ensure compliance with safety, labor, environmental, and legal standards.
- Build a strong organizational culture through effective people management, training, and retention.
Prerequisites & Qualifications
- Bachelor’s Degree in Hospitality, Business Administration, or related field (Master’s/MBA preferred).
- 10-15 years’ leadership experience in hospitality, ideally within luxury or 4/5-star hotels.
- Proven expertise In operational strategy, financial management, and service delivery.
- Strong leadership, communication, and decision-making skills.
- High integrity and cultural sensitivity
Why Join Simama Hotel?
Be part of a dynamic and growing hospitality brand
- Work in an environment that values professionalism, service, and innovation.
- Competitive compensation and growth opportunities
How to Apply
Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience to Aaron@simamatpt.com cc Tendai@simamatpt.com 25th September 2025 Please include the position you are applying for in the subject line.
Simama Hotel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.