Operations Manager

Simama General Dealers

SIMAMA GENERAL DEALERS
VACANCY

Job Title: Operations Manager
Location: Lilongwe
Employment Type: Full-Time
Reports To: Director of Operations

About the Role:

We are seeking a highly experienced and results-driven Operations Manager to lead and oversee the Workshop Department. This role is pivotal in ensuring the efficient, safe, and cost-effective management of all workshop operations, including maintenance, repairs, compliance, staff supervision, and continuous improvement

The ideal candidate will possess a strong background in heavy-duty vehicle maintenance, proven leadership capabilities, and a strategic mindset focused on operational excellence.

Key Responsibilities:

  • Oversee the day-to-day operations of the truck workshop, ensuring all maintenance and repair work is completed efficiently and to a high standard.
  • Lead, supervise, and mentor workshop personnel, including mechanics, technicians, and support staff.
  • Develop and implement operational policies, procedures, and best practices to improve productivity and service quality.
  • Ensure compliance with safety, regulatory, and environmental standards, including vehicle inspections and certifications.
  • Manage budgeting, cost control, and procurement of workshop tools, parts, and equipment.
  • Monitor and report on key performance indicators (KPls), ensuring targets are met or exceeded.
  • Liaise with other departments (logistics and procurement, etc.) to ensure seamless operations.
  • Identify opportunities for process improvement and implement continuous improvement initiatives.
  • Ensure timely documentation and maintenance of accurate service and repair records.
  • Stay updated on industry trends, technologies, and compliance regulations relevant to truck maintenance.

Qualifications and Experience:

  • Bachelor’s degree in Mechanical engineering, Logistics, Business Management, or a related field
  • Minimum of 5-7 years of experience in workshop operations, with at least 3 years in a managerial or supervisory role.
  • Strong technical knowledge of heavy-duty trucks and commercial vehicle maintenance.
  • Demonstrated experience in managing teams and leading high-performing workshop environments.
  • Excellent organizational, problem-solving, and communication skills
  • Proficient in workshop management software and Microsoft Office Suite.
  • Familiarity with relevant health, safety, and environmental regulations.

What We Offer:

  • Competitive salary and performance-based incentives
  • Opportunity to lead a dynamic and skilled team
  • Supportive and professional work environment
  • Career growth and development opportunities
  • Comprehensive benefits package

How to Apply:

Interested candidates are invited to submit a detailed CV and cover letter to aaron@simamatpt.com Cc: tendai@simamatpt.com with the subject line: “Operations Manager” by 15th September 2025.

Simama General Dealers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.