Coca-Cola Beverages Malawi Limited (CCBM)
| Closing Date | 2025/09/12 |
| Reference Number | CCB250904-2 |
| Job Title | Distribution Team Leader |
| Job Category | Logistics |
| Company | Coca-Cola Beverages Africa |
| Job Type | Permanent |
| Location – Country | Malawi |
| Location – Province | Not Applicable |
| Location – Town / City | Lilongwe |
Job Description
Coca-Cola Beverages Malawi Limited (CCBM) has an exciting internal opportunity in our Logistics department. We are looking for agile and talented individuals with relevant skills and experience for a Distribution Team Leader role. The successful candidates will report directly to the Logistics Manager.
Key Purpose Statement
To lead and manage distribution operations, ensuring efficient deliveries, route execution, and excellent customer service.
Key Duties & Responsibilities
People Practices
- Check that a daily distribution plan has been prepared and is aligned with distribution requirements.
- Monitor planned deliveries versus actual deliveries to obtain the desired customer service levels
- Check and ensure that team members carry out required Truck and equipment checks and that the information is recorded on the appropriate systems.
- Develop team members and ensure that training needs are identified and closed out via one-on-ones and performance reviews.
- Drives performance management practices (e.g. Performance Management Way – leading the development of team goals and leading Level 1 meetings.
- Manage human resource availability, leave, and resource deployment
- Drive team member development
To drive SC Ways initiatives on own shift
- Communicates work practice deployment plans and ensures team buy-in
- Coaches team members on work practice Implementation
- Coaches team members situational problem solving
- Ensures that team members implement and adhere to divisional standards
- Conducts work practice maturity assessments and/or line walkabouts for own shift to ensure that best practices are being applied correctly and are entrenched
- Benchmarking best practice (internally)
Operating and Logistics Control
- Ensuring that team members understand and adhere to the operational, quality and logistics standards, work instructions and maintenance schedules, work practice deployment plans and performance target.
- Review and sign off distribution performance (QCDSM) and ensuring that all required administrative tasks in support of the distribution driver team are carried out.
- Ensures all pre and post trip checks are conducted, and problems identified and resolved
- Ensures all trip de-briefing procedures are adhered to and that all KPI’s are being adhered to
- Works closely with Planners and Expeditors to ensure perfect execution of the distribution plan.
- Manage immediate delivery constraints and service-related issues to satisfy operational as well as customer service needs
- Identify the need for updating of work instructions and ensure resources are made available to do the update work instructions
- Ensure safety and housekeeping standards are adhered to including vehicle appearance, condition, and cleanliness.
- Conduct initial incident and accident investigations and escalate accordingly.
Maintenance of trucks and related equipment
- Check that the drivers and other team members, carry out required basic vehicle and equipment maintenance tasks and any required basic running repairs on the road in accordance with work instructions and maintenance requirements
- Ensure that the mechanic carries out repairs on and before the shift and coaches the team members on autonomous maintenance activities and carries out work in support of the fleet maintenance controllers.
- Participates in maintenance planning meetings to highlights maintenance problems requiring attention.
Quality Control and Analysis
- Ensure that the team members understand and adhere to quality standards.
Communication
- Communicate team goals and regularly review to ensure team alignment
- Communicate effectively with Sales team on distribution related matters
- Prepare for the daily shift meeting by reviewing past shift performance and identifying issues for team discussion.
- Ensure that visual management boards are updated prior shift meetings
- Lead the daily shift meeting, making use of a standard agenda, and ensuring that team members actively partake.
- Communicate the distribution plan; shift resourcing and overall performance and other relevant business information to team members.
- Conduct an end of shift meeting with the team to communicate performance, problems, planned schedule and work assignments.
- Liaise with Fleet Workshop on maintenance plans to ensure that vehicles are made available for scheduled servicing and repairs.
Problem solving
- Coach and support team members in using the correct problem-solving techniques (such as 5Why, quick fix, OPL’s etc.) to solve situational problems.
- Where problems have been escalated, decide on an appropriate course of action; e.g. calling in specialist resources.
- Where problems have been resolved, verify that the problem has been eliminated and ensure that work instructions are updated.
Skills, Experience & Education
Skills
- Microsoft Packages (Excel, Word, Outlook, PowerPoint etc.)
Judgement and decision making
- Swift in decision making
- Simplifies the decision-making process for self and team members
- Efficiently applies rigour and operating discipline to ensure decisions are made on a timely basis.
- Assesses and makes clear trade-offs when making critical decisions
Qualifications and Experience
- Logistics Diploma; distribution/transport qualification or relevant qualification.
- A degree is an added advantage.
- Business and Marketing acumen.
- 3 years supervisory distribution/transport experience in a FMCG environment.
Competencies
Knowledge:
- Understanding of The People Way practices and principles
- Understanding of Company Policies and Procedures
- Understanding of The Supply Chain Way practices and principles
- Thorough knowledge of all aspects of transport and distribution
- MS Office skills
- A self-starter with high energy levels.
- Ability to identify gaps and initiate improvement activities.
- Understanding of SHEQ policies and procedures
- The People Way and Company labour relations practices
Skills and Attributes:
- Proven Leadership skills and technical capability
- Excellent Industrial Relations Management Skills
- Excellent interpersonal and communication skills – clear capability and credibility to influence at front line level.
- Good problem-solving capability
- Is a logical thinker with the ability to determine quick solutions when problems arise
- Attention to detail and commitment to quality is non-negotiable.
- Ability to train and coach own team.
- Ability to be pragmatic, and able to place equal emphasis on quality and productivity
- Assertiveness
- Negotiation skills