First Capital Bank
CAREER OPPORTUNITY
Retail Credit Manager
Applications are invited from suitably qualified candidates to fill the position of Retail Credit Manager tenable at Head Office.
Reporting to the Head of Credit, the successful candidate will be responsible for managing the entire Retail Credit Cycle. This role will support the business in shaping and executing tactical strategies, while ensuring effective operational implementation and adoption of credit risk management methodologies, governance frameworks, and delivery objectives.
Key Responsibilities
- Implement and maintain robust credit risk systems and processes.
- Establish and review credit risk policy, interpreting Group requirements and setting credit risk appetite for the Retail portfolio and being responsible for performance in terms of levels of delinquency, bad debts, provision levels and out of order accounts.
- Build a strong Risk/Retail/Service Delivery partnership that will deliver superior customer experience.
- Develop implement and maintain credit risk strategies for the Retail business as a whole
- Critical analysis of any new retail credit risk product offerings to identity any underlying credit risks and coming up with practical ways to counter or manage the risks.
- Accountable for the quality and performance of the Retail lending book, including all aspects of lending for the personal and small business sectors.
- Guide and support Retail key stakeholders on all matters relating to Retail credit risk
- Input on any retail lending scorecard to be developed and monitoring the score card to ensure effective and efficient delivery of the intended purpose and result
- Ensure timely and effective monitoring and control of the Retail lending book as well as review and challenge information and performance.
- Design, implement and maintain generic strategies for appropriate remedial action on poorly performing accounts in all sectors.
- Responsible for the audit assessment for the Retail Credit lending space and for any follow up action that is required.
Technical Skills/Competencies
- In depth knowledge of retail lending principles
- In depth knowledge of retail lending products in all business segments
- Strong financial analysis skills
- Strong decision-making skills
- Strong interpersonal and organizational skills
- High level of numeracy to evaluate complex statistical financial information
Qualifications and Requirements
- Finance Degree.
- Appropriate Masters Level or Post Graduate Qualification preferably financial oriented – will be an added advantage.
- Relevant Professional qualifications in Banking, Ac-countancy, Credit / Risk management.
- Experienced lending banker including a prior Credit risk management role preferably in the Retail seg-ment.
- Exposure to Credit and Operational Risk dimensions, Credit Scoring, IFRS 9 / Expected Credit Losses implementations amongst others.
Applications
If you meet the above minimum requirements and are interested, please send your applications with an up-dated CV to:
FirstCapitalBank.Vacancies@Firstcapitalbank.co.mw
The closing date for receiving applications is 21st August 2025.