First Capital Bank
CAREER OPPORTUNITY
Become a Cluster Manager for Key Retail Business Units.
The Opportunity
First Capital Bank is seeking an exceptional leader to take on one of the most influential roles in our Retail Banking Division – Cluster Manager for Key Business Units.
This is more than a management position. It is a strategic leadership role at the heart of our growth story, with responsibility for some of the bank’s most prominent branches nationwide.
You will be entrusted with the performance, reputation, and customer impact of your cluster – setting the benchmark for excellence across the network. Your leadership will directly shape customer experience, strengthen the control environment, drive market growth, and inspire teams to achieve their highest potential.
Why This Role is Senior
As Cluster Manager, you will:
- Hold a seat at the leadership table of Retail Banking, influencing operational and strategic decisions.
- Manage multi-branch performance at scale, leading a portfolio that makes a significant contribution to the bank’s bottom line.
- Develop and mentor Branch Managers who are potential future senior leaders of the bank.
- Act as the face of First Capital Bank in key markets, representing our brand with authority and impact.
Key Responsibilities
- Set and deliver strategic growth targets across de-posits, lending, and market share.
- Ensure excellence in compliance, operational risk management, and regulatory adherence.
- Build a culture of high performance, innovation, and customer obsession within your cluster.
- Actively develop branch leadership talent to secure the future strength of our retail banking team.
What We’re Looking For
- Extensive retail banking experience with a track record of success in multi-branch or area leadership.
- Strategic thinker with proven ability to drive sustainable growth.
- Influential leader with exceptional communication and coaching skills.
- Strong governance, compliance, and operational management expertise.
Career Progression
This role is a platform for progression into senior executive management. Success here will open pathways into national leadership roles within First Capital Bank and the wider financial services industry.
How to Apply
Submit your application and detailed CV to
firstcapitalbank.vacancies@firstcapitalbank.co.mw no later than 21 August 2025.