Consumer Sales Supervisor

Telekom Networks Malawi Plc

Applications are invited from suitably qualified candidates to fill the following vacant position below:

CONSUMER SALES SUPERVISOR-MZIMBA

The Consumer Sales Supervisor is responsible for driving subscriber connections, recruiting and managing Mpamba agents, customers and ensuring 100% product availability.

Major Tasks and Responsibilities

  • Drive gross adds, recruit and manage Mpamba agents, retailers and SIM Registration agents and ensure 100% availability of TNM products in the territory
  • Monitor and coordinate on Dealer Stocks, monitor Dealer capacity as compared to market demand
  • Ensure Dealers adhere to the standard operating processes and guidelines laid down by TNM and protect TNM’s interests.
  • Assist in dealer business development and guide the Dealer on how to become more profitable
  • Conduct Dealer and DSRs weekly performance review meetings
  • Reconcile trading accounts of the Dealer with TNM, monitor and coordinate the credit agreements between TNM and the Dealer
  • Ensure excellent retail branding and visibility in the allocated territory
  • Analyze the sales by channel and outlet in the routes and implement initiatives for more sales in key channels
  • Conduct market research and surveys
  • Ensure that all network related challenges in the territory are resolved on time
  • Prepare and submit sales, market share and market visits reports Educational and professional

Requirements

  • Minimum of a Degree in Business Administration, Business Studies or any related field.
  • Proven work experience in sales and marketing especially in FMCG and services
  • valid driving licence and proficiency in driving manual vehicles.
  • High drive for results and ability to work under pressure.
  • Good communication skills both oral and written.

Interested applicants are requested to submit their applications and Curriculum vitae (CV) to:

The Human Resources and Administration Director
Telekom Networks Malawi Limited
Livingstone Towers
P.O Box 3039
Blantyre
OR
Email: vacancy@tnm.co.mw

To reach her no later than 25th July 2025

To apply for this job please visit www.tnm.co.mw.