Relationship Analyst

NBS Bank plc

Applications are invited from suitably qualified and experienced candidates to fill the following vacant positions tenable in Corporate Banking, Food & Agribusiness, and SME Departments.

RELATIONSHIP ANALYST

CORPORATE BANKING

Reporting to the Relationship Manager, the successful candidate’s responsibility will be to define and execute strategic client plans that will ensure the development of strong business relationships and the delivery of profitable and integrated NBS Bank products and services, with the purpose of ensuring client profitability, increased revenue, risk optimization and consistent service delivery.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

  • Supports the Relationship Manager in the development and execution of strategic client plans (together with the Client Service Teams) and manage and drive the implementation of client plans.
  • Continuously research and analyze the client’s business context, operations and financial performance.
  • Manages Client Relationship Teams across relevant geographies (when applicable) by ensuring that individuals are clear on their contribution and expected outcomes.
  • Supports the Relationship Manager in the development of critical relationships with client decision makers and regularly define and communicate commercial opportunities for new and existing clients of NBS Bank.
  • Supports coordination of relevant programmes for each client (including entertainment and economic/sector road shows) and participates in key decision-making activities by the client.
  • Ensures the administration and analysis of the Client Service Surveys, as well as the implementation of focused action plans needed to address the gaps identified.
  • Supports the Relationship Manager to drive and own annual budgets and monitor actual performance against budget, drive product cross-sell and client profitability.
  • Manages overall client cost and revenue including the daily, weekly, monthly tracking of revenue contributions per client as well as the understanding of key drivers and variances to proactively respond to threats of reducing opportunity.
  • Supports the Relationship Manager in Credit Risk Management as they act as the “first line of defence” as required by the Credit Standards.

QUALIFICATIONS AND EXPERIENCE

  • Bachelor’s degree in Commerce, Business Administration, Economics or related field or its equivalent.
  • At least 2 years banking experience within the Branch network with exposure to Treasury and Credit Management.
  • Those with sales or marketing knowledge/experience will have an added advantage.

Candidates meeting the above minimum requirements and are interested in the job should send their applications and updated CVs with names of three (3) traceable and reputable referees, and copies of certificates, to recruitment@nbs.mw, clearly marking in the subject line the position applied for.

The closing date for receiving applications is Monday, 7th July 2025. Only short-listed applicants shall be acknowledged.